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ctarpley
New User

Credit Card Compromised

I wanted to see if others have unfortunately had this issue, but my credit card was compromised on StubHub's site. I used it to purchase tickets back in December and it was compromised. If I used this credit card on other sites, this wouldn't be concerning, but it's the only time that I have ever used the card. Someone got the number and made multiple purchases on Stubhub. I called to file a claim with Stubhub and was told I would be reimbursed within 7 days. After two weeks, I have not been reimbursed nor contacted by Stubhub. I called Stubhub again only to have to go through the whole process again. Disappointing that Stubhub's site isn't secure and that they don't respond to their customers by making things "right" by reimbursing me. I am now having to pursue through another avenue.

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