Can't make it to your event anymore? List them on StubHub!
It's fast and easy to do! Click here to get started!
By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies.
We know you might have some questions before listing. Keep reading for some frequently asked questions.
Q: How much are StubHub selling fees?
A: StubHub only charges sellers when tickets are sold. It is FREE to list your tickets. Fees vary depending on the event, price, and delivery method. The fees on any sale are there for a few different reasons, with our main focus being to provide a positive experience for all of our fans.
Q: How do I get paid when selling my tickets?
A: There are a few ways! Check out our Getting Paid for Selling Tickets post for more information.
Q: How can I deliver my tickets to a buyer?
A: Ticket delivery depends on the type of ticket you have. You will need to deliver them to the buyer the same way they're received from the primary ticket provider. The only time this does not occur is when we are partnered with a team or venue.
A: You can set what we call an "In-Hand Date" for when you can expect the tickets to be in your possession.
During the listing process, we will pre-select the latest in hand date possible to help you avoid any fulfillment issues. You can change this date if you expect the tickets to arrive sooner.
If the tickets sell, you have until your in-hand date to deliver them to the buyer. But, you can always deliver them sooner if you're able too. The earlier you deliver the tickets, the sooner you'll get paid!
Q: How long do I have to fulfill my sale?
A: When your tickets sell, we'll send you an email with a deadline to complete your sale and deliver the tickets to the buyer.
This deadline depends on when you told us your tickets were in possession (In Hand) or not (Not In hand). If they're not in your possession, when listing the tickets you told us when you'd have them.
Tickets that sold after your In Hand Date: Based on the kind of ticket you sold, deliver the tickets to the buyer within these timeframes:
Mobile transfer and Flash Seats (AXS/Rival) tickets that sold
Please send a private message to TeamStubHub with the email address, order number, and order number to your account.
Important: If you're not able to deliver the tickets as promised, or if the buyer doesn't accept your replacement tickets, your credit card on file would be charged according to our Seller Policies.
Q: I have tickets for an event but the event is not listed. Will StubHub add this event?
A: Some events will not be on StubHub due to Charity or Fulfillment Restrictions. We apologize for any issues this might cause! If the event you have tickets for isn't listed there, you can always request it! Requests generally take 5-7 business days to be posted to the site if approved.
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