Selling Tickets
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Selling and Sold Tickets - FAQ

Can't make it to your event anymore? List them on StubHub! It's fast and easy to do! Click here to get started! By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies. We know y...

  • 119 Replies

Getting Paid for Selling Tickets!

When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? The way we pay you for ticket sales depends on where you live and where the event is. See your StubHub account's payment ...

  • 111 Replies

StubHub Customer Experience - Ticket # 726393

I sent a customer service request for changing PDF tickets to mobile tickets on August 18th. Today is September 7th and nobody has gotten back to me. I have sent multiple emails and nobody has gotten back to me. Does anyone care to help me? Does anyo...

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Can I use a debit card issued from a bank?

Soo I was unaware of Stubhubs policy against prepaid debit cards (I thought I could add my Cash App, but apparently not). Anyway, after a month of having my account locked I have gained access.Can I use my bank issued chartway debit card? Or does it ...

Listing trapped in pending status

Listing ID 1860605834 The listing was accepted when I first entered it, but it is now trapped in pending status. The event is in a few days. How do I get this moved to production and visible to the public??

  • 0 Replies

Only QR code not bar codes on tickets

Sold parking ticket obtained through my university ticket account. Ticket has QR code not barcode and Stub Hub won’t accept it. I’m sure others have encountered this before. Help?

Selling Mobile Transfer Tickets

I purchased mobile transfer tickets for a concert on 9/17. My original email states the tickets will be available to me on 9/16. I am now unable to attend and have a buyer available but I am being asked to enter barcodes for the tickets. Is there a w...

Change of mind

I want to keep my listed tickets but they sold. I have not initiated the transfer. Can I remove my tickets?

Philadelphia Eagles SRO tickets

I can not list my SRO tickets for the Philadelphia Eagles on StubHub. As of a couple weeks ago I can’t see any SRO tickets listed for any Eagles games. Does anyone know why this could be? Thank you!

Postponed due to covid

I have tickets to guns and Roses at wrigley field. The concert was postponed twice and I cannot attend the new date. I have reposted the tickets but what if they don’t sell? Do I get a credit or refund?