Selling Tickets
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Selling and Sold Tickets - FAQ

Can't make it to your event anymore? List them on StubHub! It's fast and easy to do! Click here to get started! By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies. We know y...

  • 171 Replies

Getting Paid for Selling Tickets!

When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? The way we pay you for ticket sales depends on where you live and where the event is. See your StubHub account's payment ...

  • 160 Replies

Seat section wrong in dropdown

Selling tickets for Tanglewood. Options in dropdown for my section are either “Box 20” or just “20”. All other tickets for this event are shown as “Rear Orchestra- 20”, so my tickets aren’t showing up in any search of the event. Why isn’t this consis...

Cannot print shipping label

Well, I have been looking for the button to print the shipping label for my tickets for a day now. I have tried all reasonable areas and can safely say that there is nowhere on their site I can retrieve the shipping label they said they provide. I ha...

Getting paid after changing payment method?

I got the email that I needed to select a default payment method to get my payment. After doing this, it says I don’t need to do anything else but I still haven’t gotten anything from them. Is there anything else I should do ?

Shipping Label Error

I sold two wristbands for outside lands (10/29-10/31) and continue to encounter an "error" message when I click on print shipping label for one of the sales. Please help. I can provide the order sale number. I need to ship the tickets out but cannot ...

  • 4 Replies

Shipping label failed to load

Hi, I made my first physical sale recently and was going to ship it out today. When I went to print the shipping label it fails to load. Does anyone know why this happens and what the fix for this is? I need to print this label to ship out my package...


Hi all! So I am trying to delete some of my listings and the listings are still there. Does it take a while for this to process?

  • 1 Replies

Transferring Tickets

I have resold tickets on StubHub that I originally purchased on StubHub. I thought I transferred correctly but the buyer is saying they cannot retrieve the tickets. When I spoke with StubHub, they said I needed to go the orignal seller such as Ticket...

Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here
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