It would be nice if refunds for contingent events were handled a little faster. As of 10 days ago it was apparent the tickets I purchased were for an event that wasn't going to happen, and I just now received an email about the refund. If my credit card statement closes before the refund is posted, I am out the interest, which doesn't seem fair at all. I understand refunds aren't instantaneous, but 10+ days seems a bit excessive.
Hello, @lizlemon! Thank you for sharing feedback to our community. We apologize that it took a little longer than expected to receive reimbursement for a canceled event. We will pass this feedback on to our leaders and product teams. Please reach out to us in a private message if you have any further questions or concerns!