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Topics with Label: Other

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NEW Incorrect Event Info

Are you aware of recent changes to an event? Do you see a discrepancy in the event details we have on-site versus the primary? Let us know about it by commenting below! To help us address and review the issue as quickly as possible, please make sure ...

NEW Map Errors on Site

If a venue map on StubHub isn’t right or your listing isn’t mapping correctly, please tell us through our Maps Request form here https://support.stubhub.com/en/support/solutions/articles/61000276500-event-map-is-wrong The Maps Request Form is your di...

NEW Incorrect Event Info

Are you aware of recent changes to an event? Do you see a discrepancy in the event details we have on-site versus the primary? Let us know about it by commenting below! To help us address and review the issue as quickly as possible, please make sure ...

changes in event policy

I purchased tickets last year to Billie Eilish in Feburary. Wells Fargo just yesterday changed their policy and you must be vaccinated or show proof or a negative covid test.. but after Janurary 17th, you no longer can provide a negative covid test t...

cancelled concert

I bought 2 tickets to a Willie Nelson concert in Memphis that was scheduled for November 2020. It has been delayed twice and I cannot find out anything after 15 months. How can I get a credit or refund?

refund for cancelled concert

I have two tickets from Garth Brooks concert in Chalrlotte that was postponed twice and finally clancelled. HOW DO I GET A REFUND ON THESE TICKETS?

Covid Postponed Event

Bought tickets from StubHub, but tickets were delivered from the original ticket provided. I never received the barcodes for the event and now the event is canceled. Ticket delivery now shows barcodes will be available in June of 2022. I want a refun...

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Ottawa Senators game postponed due to COVID

I bought tix to the game on Nov18 but it was postponed due to COVID, and it still hasn’t been rescheduled. Does anyone know how I can sell my tix? Do I have to wait for the game to be rescheduled?

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Border

Has anyone received help with the Canada/USA border restrictions? I have Rolling Stones tickets and cannot cross the land border. These tickets were purchased in January 2020 before we even knew about the pandemic.