StubHub Community

Brace · ‎03-22-2019

It depends on how your tickets were purchased on Ticketmaster. 1) If they are hard paper tickets and you do not have an option to transfer from your TM account. You should remove the listing. 2) If they are paper PDF tickets, you can sell them. Just list as a PDF 3) if they are mobile transfer tickets, you can transfer them to the buyer once sold. Just be careful of #1. I dont want to see a hit with a penality fee,

Brace · ‎03-21-2019

Also a majority or the ticket companies void the original barcode when they are transfered. For instance Ticketmaster, after you transfer mobile tickets you no longer have a barcode for your transfred mobile tickets.

Brace · ‎03-20-2019

I would reccomend going to the original seller site and seeing how the floor plan is laid out. There are times it's split up into areas.

Brace · ‎03-18-2019

If this was for a domestic US order, the UPS prepaid label should already be associated with your account.

Brace · ‎03-13-2019

Sometimes, I've heard it helps that if you say you are a buyer on secondary market (tell them you paid face value) and need to obtain a report to get a refund.

Brace · ‎02-26-2019

@Polopony There was a pretty big thread about this a little bit ago. (Hope his link works) https://stubhub.community/t5/Suggestions-and-Feedback/Seller-fees-increased-to-13-from-10/m-p/65681#M1064%2Fjump-to%2Ffirst-unread-message This pointed out how it went from 10-13. I was not aware of they change from 13-15 or what the factors are. Thanks for the heads up!

Brace · ‎02-22-2019

The mods are pretty acitve on here. They will PM you within a day usually after making a post. Just so you know, when a seller sells fake tickets, they are hit pretty hard with penalities. It is not in their best interst to sell a fake ticket. Why do you feel it is fake?

Brace · ‎02-20-2019

Are you the buyer of tickers that were delivered tickets or are you a seller that needs to deliver the tickets to a buyer?

Brace · ‎02-18-2019

This is a sugggestion for Product management/Offering managerment: Would it be possible to have some type of button a seller can click on to reminder buyers to accept a ticket transfer? I get that this should not be abused and maybe have it only clickable once a week, but this would be a huge help for sellers. As soon as a sale happens and I can transfer, I do it. However, buyers seem to wait until the last second to claim and then some issues come up with them not finding an email. This will help by being proactive and avoding last second issues day of event.

Brace · ‎02-14-2019

Sometimes it can be as quick as 2 business days. But as mentioned above, its by delivery. Not event date

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