Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[dbseller]

Kelsea Ballerini with Ingrid Andress and Georgia Webster

Nov 02 • Thu • 7:00PM • 2023

https://www.stubhub.com/kelsea-ballerini-knoxville-tickets-11-2-2023/event/152294900/?quantity=2&sec...

Correct: https://www.ticketmaster.com/kelsea-ballerini-the-homecoming-show-one-knoxville-tennessee-11-02-2023...

Floor map in incorrect, missing PIT section.

[Brace]

NEEDTOBREATHE Tickets - StubHub

When listing, it will not allow you to add a row for Reserved Section.

[mrapt102]

Event: Briston Maroney

Date: 3/11/24 at 8p

Incorrect Map: https://www.stubhub.com/briston-maroney-phoenix-tickets-3-11-2024/event/152324349/?quantity=4

Corret Map: https://concerts.livenation.com/briston-maroney-ultrapure-tour-phoenix-arizona-03-11-2024/event/1900...

[aj123]

Hi Team,

Seeking your assistance to add a map for below event:

Event Name: MJ - The Musical
Venue: Segerstrom Center for the Arts - Segerstrom Hall, Costa Mesa, CA
Event Date & Time: Mar 24, 2024, 1:00 PM

Stubhub Link: https://www.stubhub.com/mj-the-musical-costa-mesa-tickets-3-24-2024/event/151602227/?
Primary Link: https://seats.scfta.org/single?id=27290

Thank you!

[aj123]

Hi Team,

Seeking your assistance to add a map for below event:

Event Name: MJ - The Musical
Venue: Segerstrom Center for the Arts - Segerstrom Hall, Costa Mesa, CA
Event Date & Time: Mar 30, 2024, 7:30 PM

Stubhub Link: https://www.stubhub.com/mj-the-musical-costa-mesa-tickets-3-30-2024/event/151602602/?clickref=1100lx...
Primary Link: https://seats.scfta.org/single?id=27297

Thank you!

[aj123]

Hi Team,

Seeking your assistance to add sections Orchestra Front, Orchestra Middle, Rear Orchestra, Founders Tier, Second Tier and Third Tier in the map for below event:

Event Name: National Geographic Live - Hunt for Sleeping Giants
Venue: Benaroya Hall, Seattle, WA
Event Date & Time: Feb 27, 2024, 7:30 PM

Stubhub Link: https://www.stubhub.com/heartless-bastards-ferndale-tickets-12-7-2023/event/152305203/
Primary Link: https://cart.seattlesymphony.org/25574/25580?queueittoken=e_2324seasononsale~q_b5105332-d653-4651-a6...

Thank you!

[aj123]

Hi Team,

Seeking your assistance to add a map for below event:

Event Name: Jonas Brothers Parking
Venue: PNC Arena Parking, Raleigh, NC
Event Date & Time: Sep 28, 2023, 7:31 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-jonas-brothers-raleigh-tickets-9-28-2023/event/151749620...
Primary Link: https://www.parkwhiz.com/pnc-arena-parking-3/jonas-brothers-five-albums-one-night-1320704/?seller_id...

Thank you!

[aj123]

Hi Team,

Seeking your assistance to add a map for below event:

Event Name: Travis Scott Parking
Venue: PNC Arena Parking, Raleigh, NC
Event Date & Time: Oct 13, 2023, 8:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-travis-scott-raleigh-tickets-10-13-2023/event/152237363/...
Primary Link: https://www.parkwhiz.com/pnc-arena-parking-3/travis-scott-utopia-tour-presents-circus-maximus-135472...

Thank you!

[angeldulce18]

Hi Team,

Please update not interactive Stubhub event map for the following event:

Vasantotsav

Nordstrom Recital Hall

Seattle, WA

Fri, Oct 13, 2023, 7:30 PM

Stubuhub Link:

https://www.stubhub.com/vasantotsav-seattle-tickets-10-13-2023/event/152317109/

[angeldulce18]

Hi Team,

Please update unavailable Stubhub event map for the following event:

Kindly refer to primary link provided below.

Vasantotsav

Nordstrom Recital Hall

Seattle, WA

Fri, Oct 13, 2023, 7:30 PM

Stubhub Link:

https://www.stubhub.com/vasantotsav-seattle-tickets-10-13-2023/event/152317109/

Primary Link:

https://cart.seattlesymphony.org/25630/25631?queueittoken=e_2324seasononsale~q_dec44ab7-ec25-4bc2-83...