StubHub Community

Wrong Row

I purchased tickets for a hockey game, we picked a section and row 11. We always sit in row 11 in this section because it is the last row, my husband has had spinal surgery and can not sit for long periods, he needs to rotate between sitting and stan...

Stubhub is stealing money from me for two different orders of invalid tickets.

I have two orders with Stubhub totaling about $1200. Both orders were invalid tickets and Stubhub refuses to refund either. I've been told for 7.5 weeks that the case is "esclated" but nothing is happening. Every phone support person tells me their n...

Order was supposed to be refunded but hasn't been

I have an order that was supposed to be refunded. I called Stubhub about it today and the phone support told me it was refunded on October 14th. I didn't think it had actually been refunded. Both because I never got a confirmation email from Stubhub,...

Map Errors on Site

If you notice a map is incorrect on our site, please post on this board and include the: - Event Name - Event Date - Link to the event on our site - A link to a correct map (if you have one) We will report all issues to our Mapping team but due to th...

Day of Event Ticket Transfer

Is it normal for someone to not release tickets until the day of the event? I appreciate the 100% StubHub guarantee, but the "guaranteed refund" for hundreds of dollars worth of tickets is less than appealing when I need to travel 8 hours and spend t...

Chris Brown VIP Membership Card?

Hello Do anyone know where I can purchase VIP/ Chis Brown Fan Membership Card? Rinnie

Can i Return Ticketmaster Tickets?

Customer support is available to help with ticket transfers and return with online procedure assistance+1 (844) 524-2514☎. (Contact Ticketmaster)

Charged incorrectly in USD and super frustrated with support's response

I purchased tickets to a concert in Toronto, Canada. I only ever buy tickets in CAD, and in the past, I have never had to change my currency manually on the website or my profile, it's just always worked and purchased for me in CAD. On my bank statem...

How do i Transfer Tickets on Ticketmaster ?

Customer support is available to help with ticket transfers and online procedure assistance.Contact Ticketmaster Number On : 📱?+1 (844) 524-2514Visit the Ticketmaster online support center or get in contact with customer service if you need help adj...

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