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annoyedlatina
New User

Replacement tickets

i purchased 2 tickets the same day of the event as im extremely desperate but this caused me some trouble. i received the tickets right away but noticed both tickets had the same seat ๐Ÿ˜“ now i contacted customer service and told me they tried to contact the seller and no luck and they noticed the seller only uploaded one ticket. so they offered me replacement tickets but how long until i get the tickets? im very anxious as i dont want to show up to the venue and no tickets... 

1 REPLY 1
ChiTickets
Coach

Re: Replacement tickets

Customer service has told me that getting the link theyโ€™ll send you to pick replacement tickets can take until up to an hour before the event.
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