Are you aware of recent changes to an event? Do you see a discrepancy in the event details we have on-site versus the primary? Let us know about it by commenting below!
To help us address and review the issue as quickly as possible, please make sure to include all of the following details:
We will forward all of this information to our events team who will work to verify the discrepancies and update the site!
Due to the volume of requests, we won't be able to respond to any posts on this board so rest assured, we will escalate it as soon as the request has been submitted here.
*Our events team works in order of event date which can cause delays in resolution but we can assure you they are being worked through as fast as possible.
Please use the Map Errors on Site board for events with an incorrect map rather than posting your event details on this thread directly.
04-17-2023
Beyonce, East Rutherford, NJ. CORRECT START TIME IS 8:00 EASTERN TIME.
7/29
7/30
Stubhub has the start time at 7:00 Eastern time. Please change this ASAP.
https://www.stubhub.com/beyonce-east-rutherford-tickets-7-29-2023/event/151441579/
https://www.stubhub.com/beyonce-east-rutherford-tickets-7-30-2023/event/151445360/
You have most of the Fiorentina matches listed on the wrong date...they are happening on Sundays and you have them listed as Saturdays. Example: https://www.stubhub.com/fiorentina-tickets/performer/728688/?gridFilterType=0
should be on Sunday, September 17, but you have it listed for the Sept. 16.
Official fixture schedule: https://www.acffiorentina.com/en/season/fixtures-and-results/serie-a/2023
Not only is the date wrong for this (should be a Sunday but is listed as a Saturday), you can't complete the order process. It stays stuck at 50%.
I represent the Pawleys Island Festival of Music and Art. The October 7th concert featuring Steve Tyrell has been cancelled for months.
People keep calling us telling us that they have purchased tickets online. We refunded all the tickets purchased through ETIX. So that means
the 3rd party seller that purchased from us has been refunded but are still selling the tickets. We replaced the concert with someone else.
So now people think they are buying Steve Tyrell tickets and when they arrive it is Joe Gransden.
Please, please take this off of your website. You are only making yourselves look fraudulent as well as us.
Thank you,
Iliza Schlesinger Hawaii Theater July 28 @ 7pm.
Venue changed rules on bringing bags into theater and clarified COVID precautions.
https://www.stubhub.com/iliza-shlesinger-honolulu-tickets-7-28-2023/event/151717191/
Incomplete Event listing
Event day 1: indycar Pole Night
https://www.stubhub.com/pole-night-madison-tickets-8-26-2023/event/151666394/
Event Day 2: Indycar Bommarito 500
https://www.stubhub.com/bommarito-automotive-group-500-madison-tickets-8-27-2023/event/151330552/
Primary link to missing item:
What's wrong: Missing ticket type - 2 day paddock and pit pass, does not include entry, seat or parking
Please add to event
Hi Team,
Please update the event name into CORINNE BAILEY RAE
Corinne Bailey Rae
Paramount Theatre Austin | Austin, TX
Fri, Sep 29, 2023, 7:00 PM
https://tickets.austintheatre.org/9931/9932
Thank you
This is going to be a long one but the entire weekend of events is screwed up on StubHub so here goes...