Are you aware of recent changes to an event? Do you see a discrepancy in the event details we have on-site versus the primary? Let us know about it by commenting below!
To help us address and review the issue as quickly as possible, please make sure to include all of the following details:
We will forward all of this information to our events team who will work to verify the discrepancies and update the site!
Due to the volume of requests, we won't be able to respond to any posts on this board so rest assured, we will escalate it as soon as the request has been submitted here.
*Our events team works in order of event date which can cause delays in resolution but we can assure you they are being worked through as fast as possible.
Please use the Map Errors on Site board for events with an incorrect map rather than posting your event details on this thread directly.
04-17-2023
The stubhub date listed for Fiorentina v Napoli is the May 18th, but on the Fioretina website it indicates May 19th.
Wondering if there's a resolution to this? I want to purchase tickets to this match, but if the dates don't line up, I'm hesitant.
Below event has wrong time, venue, and city for Marc Rebillet Sept 28 late show:
Stubhub link: https://www.stubhub.ca/marc-rebillet-broadview-tickets-9-28-2024/event/153494047/
Wrong time: 8:00 pm
Wrong city: Broadview, IL
Wrong venue: Blue Note Jazz Club IL
Ticketweb link: https://www.ticketweb.com/event/marc-rebillet-we-blue-note-jazz-club-tickets/13399384
Correct time: 10:30 pm
Correct city: New York, NY
Correct venue: Blue Note Jazz Club, NY
Hi Team,
Seeking your assistance to update the event time from 6PM to 7PM for below event:
Event Name: The 502s
Venue: Scoot Inn, Austin, TX
Event Date & Time: May 24, 2024, 7:00 PM
Stubhub Link: https://www.stubhub.com/the-502s-austin-tickets-5-24-2024/event/152906512/?quantity=2
Primary Link: https://concerts.livenation.com/the-502s-great-american-road-trip-austin-texas-05-24-2024/event/3A00...
Thank you!
Hi Team,
Seeking your assistance to rename the event as some of the tickets here are not for fast lane access for below event:
Event Name: Everclear
Venue: Ace of Spades, Sacramento, CA
Event Date & Time: Sep 18, 2024, 7:00 PM
Stubhub Link: https://www.stubhub.com/everclear-sacramento-tickets-9-18-2024/event/153438722/?quantity=0
Primary Link: https://concerts.livenation.com/everclear-sacramento-california-09-18-2024/event/1C006090E2973C88
Thank you!
King Lear
https://www.stubhub.com/king-lear-tickets/grouping/135433
https://www.theshed.org/program/302-kenneth-branagh-in-king-lear-by-william-shakespeare
Currently the section option only has General Admission on stub hub listing but the tickets are sold as assigned seats. Therefore, I cannot add the row and seats numbers when I try to list my tickets