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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotus_gaymarie
Stagehand

Re: NEW Map Errors on Site

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angeldulce18
Zamboni Driver

Re: NEW Map Errors on Site

Hi Team,
Please update correct event map on Stubhub.

Stubhub Link
Mt. Joy Tickets - StubHub

 

Primary Link
https://www.etix.com/ticket/p/5091385/mtjoy-wthe-brook-the-bluff-richmond-browns-island

Reply
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lotus_gaymarie
Stagehand

Re: NEW Map Errors on Site

Reply
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angeldulce18
Zamboni Driver

Re: NEW Map Errors on Site

Hi Team,

Please update unavailable event map on Stubhub.

 

Stubhub Link

Matt Maeson Tickets - StubHub

 

Primary Link

Matt Maeson tickets in Milwaukee at The Pabst Theater on Wed, Oct 12, 2022 - 8:00PM (axs.com)

Reply
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Lotusjoyce
Zamboni Driver

Re: NEW Map Errors on Site

No map on site

 

Trash Taste

Royal Oak Music Theatre Royal Oak, MI

Fri, Sep 30, 2022, 7:00 PM

 

Stubhub link:

https://www.stubhub.com/trash-taste-royal-oak-tickets-9-30-2022/event/150302759/

 

Primary link:

https://www.axs.com/events/441339/trash-taste-tickets

Reply
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Lotusjoyce
Zamboni Driver

Re: NEW Map Errors on Site

Please update the Floor sections of the map, they should be Floor 1-3

 

Bert Kreischer
Van Andel Arena | Grand Rapids, MI
Thu, Dec 01, 2022, 7:00 PM

 

Stubhub link:

https://www.stubhub.com/bert-kreischer-grand-rapids-tickets-12-1-2022/event/150296932/?sections=5238...

 

Primary link:

https://www.ticketmaster.com/event/08005CBAD8035D75?

 

Thanks

Reply
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angeldulce18
Zamboni Driver

Re: NEW Map Errors on Site

Hi Team,

Please update correct map section from VIP to East balcony and West balcony on Stubhub event map.

 

Stubhub Link

Alec Benjamin Tickets - Alec Benjamin Concert Tickets and Tour Dates - StubHub

 

Primary Link

https://www.axs.com/events/434154/alec-benjamin-tickets

Reply
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angeldulce18
Zamboni Driver

Re: NEW Map Errors on Site

Hi Team,

Please update unavailable event map on Stubhub.

 

Stubhub Link

Kip Moore Tickets - StubHub

 

Primary Link

KIP MOORE: Fire On Wheels Tour Tickets | Portland, OR | Roseland Theater (etix.com)

Reply
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Lotusjoyce
Zamboni Driver

Re: NEW Map Errors on Site

No map on site

 

Trinity of Terror Tour - Motionless In White, Black Veil Brides, and Ice Nine Kills
Tsongas Center | Lowell, MA
Thu, Nov 17, 2022, 6:20 PM

 

Stubhub link:

https://www.stubhub.com/trinity-of-terror-lowell-tickets-11-17-2022/event/150334683/

 

Primary link:

https://tsongascenter.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AGLOBAL-LOWELL%3AT...

 

Thanks

Reply
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angeldulce18
Zamboni Driver

Re: NEW Map Errors on Site

Hi Team,

Please update correct section lisitngs from Orchestra center, left and right to Orchestra 1-3. Kindly refer to primary link provided.

 

Stubhub Link

America Tickets - America Concert Tickets and Tour Dates - StubHub

 

Primary Link

America Tickets Aug 20, 2022 Grand Junction, CO | Ticketmaster

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