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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

angeldulce18
Zamboni Driver

Re: NEW Map Errors on Site

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Lotusjoyce
Zamboni Driver

Re: NEW Map Errors on Site

No map on site

 

Bert Kreischer
Vina Robles Amphitheatre | Paso Robles, CA
Sat, Oct 01, 2022, 8:00 PM

 

Stubhub link:

https://www.stubhub.com/bert-kreischer-paso-robles-tickets-10-1-2022/event/150297030/

 

Primary link:

https://www.ticketmaster.com/event/09005CC190F42FA0?0

 

Thanks

Reply
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Lotusjoyce
Zamboni Driver

Re: NEW Map Errors on Site

MAP DESIGN ERROR

The sections must be Early Bird, General Admission, and VIP

 

FKJ
PETCO Park | San Diego, CA
Sun, Oct 09, 2022, 4:00 PM

 

Stubhub link:

https://www.stubhub.com/fkj-san-diego-tickets-10-9-2022/event/150230078/

 

Primary link:

https://www.showclix.com/event/fngrscrssd-daymvs-fkj-petcopark/listing

 

Thanks

Reply
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JONA
Rookie

Re: NEW Map Errors on Site

Hi Team,

 

 

Kindly update StubHub map for  thid event Jim Gaffigan 09/08/2022 to match the map on the primary market. See link below for reference:

 

 

https://floridatheatre.showare.com/orderticketsvenue.asp?p=1533

 

 

Thanks,

Jona

Reply
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JONA
Rookie

Re: NEW Map Errors on Site

Hi Team,

 

Kindy add map on Stubhub for this event Nelly 09/16/22  with link below for reference:  Event date was rescheduled from 09/17/22 to 09/16/2022 Kindly update the date as well on Stubhub.

 

https://www.ticketmaster.com/event/17005CAAAF891D4B?wt.mc_id=EML_TMNT502658_1423180_0[PC_eventImage&...

 

 

Thanks,

Jona

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Vina
Zamboni Driver

Re: NEW Map Errors on Site

Hi Team,


Kindly please update and add map for below event:


Event Name -Steve Trevino 
Event Date -8/13/22
Event Time - 930pm
Venue -Steve Trevino
Event Link -https://www.axs.com/events/431250/steve-trevino-america-s-favorite-husband-tour-tickets?skin=thevic&skin=the...

StubHub link- https://www.stubhub.com/event/150123634


Thanks!

Reply
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Vina
Zamboni Driver

Re: NEW Map Errors on Site

Hi Team,


Kindly please add map for below event:


Event Name  -Steve Trevino
Event Date - 09/22/22
Event Time -  7:30 PM
Venue - Tobin Center for the Performing Arts|San Antonio, TX
Primary Link - https://tobi.tobincenter.org/online/default.asp?doWork%3A%3AWScontent%3A%3AloadArticle=Load&BOparam%...

StubHub link: https://www.stubhub.com/steve-trevino-san-antonio-tickets-9-22-2022/event/150254763/

 
Thanks!

Reply
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lotustixmalou
Zamboni Driver

Re: NEW Map Errors on Site

Hi team,

 

Please, add Bleacher A, B, C, and D sections on Stubhub map for below event:
Beres Hammond
Ford Amphitheater at Coney Island Boardwalk, Brooklyn, NY
August 14, 2022, 7:00 PM

 

Primary ticket provider link: https://concerts.livenation.com/event/1D005C88948D32DD

 

Thanks,
Malou

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lotustixmalou
Zamboni Driver

Re: NEW Map Errors on Site

Hi team,

 

Please, add map for below event:
Jacob Banks
The Echo Lounge and Music Hall, Dallas, TX
October 15, 2022, 7:00 PM

 

Primary ticket provider link: https://concerts.livenation.com/jacob-banks-north-american-tour-dallas-texas-10-15-2022/event/0C005B...

 

Thanks,
Malou

Reply
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lotustixmalou
Zamboni Driver

Re: NEW Map Errors on Site

Hi team,

Please, add General Admission Balcony section on Stubhub map for below event:


Deadmau5
Arizona Financial Theatre, Phoenix, AZ
October 15, 2022, 8:00 PM

 

Stubhub link: https://www.stubhub.com/deadmau5-phoenix-tickets-10-15-2022/event/105264528/

 

Primary ticket provider link: https://concerts.livenation.com/event/19005C95E3C42516

 

Thanks,
Malou

Reply
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