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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Lotusjoyce
Zamboni Driver

Re: NEW Map Errors on Site

No map on site

 

Panic at the Disco
Gas South Arena | Duluth, GA
Fri, Oct 07, 2022, 7:00 PM

 

Stubhub link:

https://www.stubhub.com/panic-at-the-disco-duluth-tickets-10-7-2022/event/105293300/

 

Primary link:

https://www.axs.com/events/435840/panic-at-the-disco-y-viva-las-vengeance-tour-tickets?skin=gassouth...

 

Thanks

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angeldulce18
Zamboni Driver

Re: NEW Map Errors on Site

Hi Team,

Please update correct event map and sections. Kindly refer to primary link provided.

 

Stubhub Link

Trevor Wallace Tickets - Trevor Wallace Concert Tickets and Tour Dates - StubHub

 

Primary Link

Trevor Wallace: Are You That Guy? Tour Tickets, Fri, Dec 16, 2022 at 8:00 PM | Eventbrite

 

Reply
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angeldulce18
Zamboni Driver

Re: NEW Map Errors on Site

Hi Team,

Please update missing Balcony and ADA sec. on event map.

 

Stubhub Link

Lorna Shore Tickets - StubHub

 

Primary Link

Lorna Shore Tickets Nov 17, 2022 Cleveland, OH | Live Nation

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angeldulce18
Zamboni Driver

Re: NEW Map Errors on Site

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angeldulce18
Zamboni Driver

Re: NEW Map Errors on Site

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JONA
Rookie

Re: NEW Map Errors on Site


Hi Team,


Please update StubHub map for Joe and Silk 9/17/2022  to match the map on the primary market. Kindly see link below for reference: 

 

Stubhub link:  https://www.stubhub.com/joe-mableton-tickets-9-17-2022/event/104568059/

 

 

 https://www.ticketmaster.com/event/0E005C69A0361EB0?wt.mc_id=EML_TMNT518680_776821_0[PC_eventImage&e...

 

 

Thanks,

Jona

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angeldulce18
Zamboni Driver

Re: NEW Map Errors on Site

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Lotusjoyce
Zamboni Driver

Re: NEW Map Errors on Site

Please make the map interactive

 

Mary J Blige
Dickies Arena | Fort Worth, TX
Sun, Oct 02, 2022, 7:00 PM

 

Stubhub link:

https://www.stubhub.com/mary-j-blige-fort-worth-tickets-10-2-2022/event/150239413/?priceRange=53,100

 

Primary Link:

https://www.ticketmaster.com/mary-j-blige-2022-good-morning-fort-worth-texas-10-02-2022/event/0C005C...?

 

Thank you

 

Reply
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Lotusjoyce
Zamboni Driver

Re: NEW Map Errors on Site

No map on site

 

The Revivalists
Harrahs Cherokee Center Asheville | Asheville, NC
Fri, Nov 04, 2022, 8:00 PM

 

Stubhub link:

https://www.stubhub.com/the-revivalists-asheville-tickets-11-4-2022/event/150347691/

 

Primary link:

https://www.ticketmaster.com/event/2D005D0492EA5EA9?

 

Thanky you

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angeldulce18
Zamboni Driver

Re: NEW Map Errors on Site

Hi Team,

Please update correct section name from PIT GA to FL0. Kindly refer to primary link provided.

 

Stubhub Link

Lauren Daigle Tickets - StubHub

 

Primary Link
https://www.axs.com/events/441974/lauren-daigle-tickets

 

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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here