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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

JONA
Rookie

Re: NEW Map Errors on Site

Hi Team,

 

 

Please add Stubhub map for this event Chris Tucker 10/15/2022  with link below for reference:

 

 

Primary link:https://www.ticketmaster.com/event/0A005CEBD47C2599?wt.mc_id=EML_TMNT533881_5682_0[PC_eventImage&et_...

 

 

 

Stubhub Link: https://www.stubhub.com/chris-tucker-valley-center-tickets-10-15-2022/event/150306164/

 

 

Thanks,

Jona

Reply
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JONA
Rookie

Re: NEW Map Errors on Site

Hi Team,

 

Kindly update Stubhub map for this  event Matt Nathanson 08/25/22.

 

SubHub link:https://www.stubhub.com/matt-nathanson-royal-oak-tickets-8-25-2022/event/150252547/

 

Primary link: https://www.axs.com/events/438944/matt-nathanson-tickets

 

 

Thanks,

Jona

Reply
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Quiennie
Zamboni Driver

Re: NEW Map Errors on Site

Hi Team,

 

Please add ADA section on Stubhub map for this event Flume 09/16/2022

 

Primary link: https://www.ticketmaster.com/event/1E005C94BC7B2935

Stubhub link: https://www.stubhub.com/flume-boise-tickets-9-16-2022/event/105266554/

 

Thanks,

 

Quiennie

Reply
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zbark
Stagehand

Re: NEW Map Errors on Site

Ben Platt at Moda Center on 9/4/22 (https://www.ticketmaster.com/ben-platt-portland-oregon-09-04-2022/event/0F005B05BD012835) should have rows A through O for section 105 (identical to section 119). I cannot sell my tickets that are section 105 row C because your system does not allow anything in front of row L.

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Vina
Zamboni Driver

Re: NEW Map Errors on Site

Hi Team,


Kindly please add map for below event:


Event Name -Kip Moore
Event Date -Sep 11, 2022
Event Time -08:00 pm
Venue -Roseland Theater|Portland, OR


Event Link -https://event.etix.com/ticket/online/performanceSale.do?performance_id=7699043&partner_id=240&method=restoreToken

 

StubHub link- https://www.stubhub.com/kip-moore-portland-tickets-9-11-2022/event/150264008/

 

Thank you!

Reply
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larrythegrouch
Team Mascot

Re: NEW Map Errors on Site

Circuit of the Americas - They have added a Turn 6 infield grandstand for the event. Tickets were released for this new section 08/19/22. 

 

Bad Map - https://www.stubhub.com/formula-1-global-austin-tickets-10-21-2022/event/105087872/

New Circuit Overview Map which shows the Turn 6 Infield Grandstand- https://www.ticketmaster.com/2022-formula-1-aramco-united-states-austin-texas-10-21-2022/event/3A005...

 

 

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Vina
Zamboni Driver

Re: NEW Map Errors on Site

Hi Team,

 

Kindly please add a map for below event:
Event Name -Nelly
Event Date - Sep 16, 2022
Event Time -08:00pm
Venue -M Resort Spa Casino|Henderson, NV


Event Link -https://www.ticketmaster.com/event/17005CAAAF891D4B?_ga=2.65281774.1913878650.1660765411-1199841929.16607654...

 

StubHub link- https://www.stubhub.com/nelly-henderson-tickets-9-17-2022/event/150179790/

 

Thank you!

Reply
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Vina
Zamboni Driver

Re: NEW Map Errors on Site

Hi Team,

 

Kindly please add map for below event.

 

Event: Nelly 9/16/22

Time: 08:00pm

Venue: M Resort Spa Casino|Henderson, NV

 

Primary link: https://www.ticketmaster.com/event/17005CAAAF891D4B?_ga=2.65281774.1913878650.1660765411-1199841929....

 

Thank you!

 

Reply
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lotustixmalou
Zamboni Driver

Re: NEW Map Errors on Site

Hi team,

 

Please, add map for below event:
Brantley Gilbert
Brandon Amphitheater, Brandon, MS
August 27, 2022, 7:00 PM

 

Stubhub link: https://www.stubhub.com/event/150148222

 

Primary ticket provider link: https://www.ticketmaster.com/event/1B005C9CCCD86A84

 

Thanks,

Reply
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lotustixmalou
Zamboni Driver

Re: NEW Map Errors on Site

Hi team,

 

Please, add map for below event:

Sal Vulcano
Luther Burbank Center for the Arts - Ruth Finley Person Theater, Santa Rosa, CA
December 18, 2022, 8:00 PM

 

Stubhub link: https://www.stubhub.com/sal-vulcano-santa-rosa-tickets-12-18-2022/event/150254666/

 

Primary ticket provider link: https://lutherburbankcenter.org/event/sal-vulcano/

 

Thanks,

Reply
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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here