StubHub Community

TeamStubHub · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Lotusjoyce · ‎08-26-2022

No map on site

The Mavericks

The Theatre at Ace | Los Angeles, CA

Sat, Dec 17, 2022, 8:00 PM

https://www.axs.com/events/442693/the-mavericks-tickets

https://www.stubhub.com/the-mavericks-los-angeles-tickets-12-17-2022/event/150316338/

Thanks

Lotusjoyce · ‎08-26-2022

no map on site

Taylor Tomlinson
State Theatre Portland | Portland, ME
Fri, Oct 07, 2022, 9:30 PM

https://www.ticketmaster.com/taylor-tomlinson-the-have-it-all-tour/event/01005CCAC7EBBF88?

https://www.stubhub.com/taylor-tomlinson-portland-tickets-10-7-2022/event/150271251/

Thanks

aj123 · ‎08-26-2022

Hi Team,

Seeking your assistance to add event map for below event:

Event Name: Blackberry Smoke
Venue: Crystal Grand Music Theatre, Wisconsin Dells, WI
Event Date & Time: 12/17/22 8PM

Stubhub Link: https://www.stubhub.com/blackberry-smoke-wisconsin-dells-tickets-12-17-2022/event/150369431/?quantit...
Primary Link: https://www.etix.com/ticket/p/3347652/blackberry-smokethe-whippoorwill-10-year-anniversary-tour-wisc...

Thanks

lotustixmalou · ‎08-27-2022

Hi team,

Please, add VIP PIT section on Stubhub map for below event:
Alter BridgeDownstream Casino Resort, Quapaw, OK
March 10, 2023, 7:30 PM

Stubhub link: https://www.stubhub.com/alter-bridge-quapaw-tickets-3-10-2023/event/150373643/

Primary ticket provider link: https://www.stubwire.com/event/alterbridgepawnskingstour/downstreamcasinoresort/quapaw/27200/

Thanks,

lotustixmalou · ‎08-27-2022

Hi team,

Please, add Stubhub map for below event:
Little River Band
Great Cedar Showroom at Foxwoods Casino, Mashantucket, CT
October 07, 2022, 8:00 PM

Stubhub link: https://www.stubhub.com/little-river-band-mashantucket-tickets-10-7-2022/event/105267280/

Primary ticket provider link: https://www.ticketmaster.com/event/1D00583FEC12461B/

Thanks,

ticketmvp · ‎08-28-2022

The Fillmore Auditorium in Denver is not labeling the general admission section for most shows. For some reason the general admission section is labeled as Admission. Obviously, the section should be labeled as General Admission. Please pass this along to the mapping department to get fixed.