cancel
Showing results for 
Search instead for 
Did you mean: 
If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

aj123
Zamboni Driver

Re: NEW Map Errors on Site

Hi Team,

 

Seeking your assistance to add event map for below event:

 

Event Name: Blackberry Smoke
Venue: Crystal Grand Music Theatre, Wisconsin Dells, WI
Event Date & Time: 12/17/22 8PM

 

Stubhub Link: https://www.stubhub.com/blackberry-smoke-wisconsin-dells-tickets-12-17-2022/event/150369431/?quantit... 
Primary Link: https://www.etix.com/ticket/p/3347652/blackberry-smokethe-whippoorwill-10-year-anniversary-tour-wisc... 


Thanks

Reply
Loading...
lotustixmalou
Zamboni Driver

Re: NEW Map Errors on Site

Hi team,

 

Please, add VIP PIT section on Stubhub map for below event:
Alter BridgeDownstream Casino Resort, Quapaw, OK
March 10, 2023, 7:30 PM

 

Stubhub link: https://www.stubhub.com/alter-bridge-quapaw-tickets-3-10-2023/event/150373643/

 

Primary ticket provider link: https://www.stubwire.com/event/alterbridgepawnskingstour/downstreamcasinoresort/quapaw/27200/

 

Thanks,

Reply
Loading...
lotustixmalou
Zamboni Driver

Re: NEW Map Errors on Site

Hi team,

 

Please, add Stubhub map for below event:
Little River Band
Great Cedar Showroom at Foxwoods Casino, Mashantucket, CT
October 07, 2022, 8:00 PM

 

Stubhub link: https://www.stubhub.com/little-river-band-mashantucket-tickets-10-7-2022/event/105267280/

 

Primary ticket provider link: https://www.ticketmaster.com/event/1D00583FEC12461B/

 

Thanks,

Reply
Loading...
ticketmvp
Olympian

Fillmore Auditorium Denver labeling General Admission sections incorrectly

The Fillmore Auditorium in Denver is not labeling the general admission section for most shows. For some reason the general admission section is labeled as Admission. Obviously, the section should be labeled as General Admission. Please pass this along to the mapping department to get fixed.

 

Screenshot of Kehlani Tickets - StubHub.jpg

Reply
Loading...
lotustixmalou
Zamboni Driver

Re: NEW Map Errors on Site

Hi team,

 

Please, add map for below event:
Rodney Carrington
Avalon Theatre, Grand Junction, CO
November 05, 2022, 7:00 PM

 

Stubhub link: https://www.stubhub.com/rodney-carrington-grand-junction-tickets-11-5-2022/event/150333451/

 

Primary ticket provider link: https://www.ticketmaster.com/event/1E005CF4DD9D56A8

 

Thanks,

Reply
Loading...
lotustixmalou
Zamboni Driver

Re: NEW Map Errors on Site

Hi team,

 

Please, add map for below event:
Trey Anastasio
Orpheum Theatre, Phoenix, AZ
October 04, 2022, 7:30 PM

 

Stubhub link: https://www.stubhub.com/trey-anastasio-phoenix-tickets-10-4-2022/event/150310138/

 

Primary ticket provider link: https://www.etix.com/ticket/p/6873816/trey-anastasio-phoenix-orpheum-theatre-phoenix

 

Thanks,

Reply
Loading...
JONA
Rookie

Re: NEW Map Errors on Site

Hi Team,

 

Please add Stubhub map for AP Dhillon 10/14/2022 to match the primary map on the link below : 

 

 

https://concerts.livenation.com/event/3A005D13955D3019?wt.mc_id=EML_TMNT533880_161362_0[PC_eventImag...

 

 

 

Thanks!

Reply
Loading...
JONA
Rookie

Re: NEW Map Errors on Site

Hi Team,

 

 

Sending my follow request to add StubHub map for The Mavericks 10/05/2022   to match the map on the primary market with link below for reference:

 

 

https://www.ticketmaster.ca/event/11005CD0C27C5A35?wt.mc_id=EML_TMNT502658_1324428_0[PC_eventImage&e...

 

 

 

Thanks,

Jona

Reply
Loading...
JONA
Rookie

Re: NEW Map Errors on Site

Hi Team,

 

Please  add StubHub map for Caamp 09/25/2022 to match the map on the primary market with link below for reference:

 

https://concerts.livenation.com/event/01005CA6D79DD4E8?wt.mc_id=EML_TMNT502658_1332209_0[PC_eventIma...

 

 

 

Thanks,

Jona

 

 

 

Reply
Loading...
Vina
Zamboni Driver

Re: NEW Map Errors on Site

Hi Team,

 

Kindly please add a map for below event:

Event Name -Andrew Bird
Event Date - Dec 08, 2022
Event Time -08:00pm
Venue -Fourth Presbyterian Church - Chicago|Chicago, IL
Event Link -https://www.axs.com/events/445541/andrew-bird-tickets


Thanks!

Reply
Loading...
Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here