Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Lotusjoyce]

Please update Floor Sections into Floor 1- Floor 6 and add ILoveU Club Section in the Stage.

Karol G
T-Mobile Center | Kansas City, MO
Fri, Oct 07, 2022, 8:00 PM

See primary link below for map reference

https://www.stubhub.com/karol-g-kansas-city-tickets-10-7-2022/event/105264551/

https://www.axs.com/events/432063/karol-g-tickets?tags=tmobilecenterweb&s_kwcid=AL!7852!3!5477034674...

Thanks 

[Lotusjoyce]

Please make the Stubhub map sections interactive

Goose
Stubbs BarBQ | Austin, TX
Sat, Oct 08, 2022, 9:00 PM

https://www.stubhub.com/goose-austin-tickets-10-8-2022/event/150379458/?priceRange=53%2C100

https://stubbs.frontgatetickets.com/event/g5vj1h84713rzsz3

Thanks

[Quiennie]

Hi Team,

Please update map on Stubhub for this event: Jeremy Camp 10/19/22 

Stubhub Link: https://www.stubhub.com/jeremy-camp-lubbock-tickets-10-19-2022/event/150260777/?

Primary Link: https://www.etix.com/ticket/online/performanceSale.do?method=removeAllSeats

Thanks,

Quiennie

[Lotusjoyce]

No map on site

Alice in Chains
Soaring Eagle Casino and Resort | Mount Pleasant, MI
Fri, Sep 23, 2022, 6:30 PM

https://www.stubhub.com/event/150191752

https://event.etix.com/ticket/online/performanceSale.do?performance_id=6095690&partner_id=430&method...

Thanks

[randal106]

bad map link is not workking, so I will post here:
3 of the 11 parking pass maps for the Auburn Tigers Football Games are not working.

Link to all the events:
https://www.stubhub.com/auburn-tigers-football-tickets/performer/6990/?gridFilterType=1

MISSING MAP Event Links:
https://www.stubhub.com/parking-passes-only-auburn-tigers-football-auburn-tickets-9-3-2022/event/105...

https://www.stubhub.com/parking-passes-only-auburn-tigers-football-auburn-tickets-9-10-2022/event/10...

https://www.stubhub.com/parking-passes-only-auburn-tigers-football-auburn-tickets-9-17-2022/event/10...

[Quiennie]

Hi Team,

Please update map on Stubhub for this event: Aaron Lewis 11/07/22

Stubhub Link:https://www.stubhub.com/aaron-lewis-detroit-tickets-11-7-2022/event/150322162/?listingId=&listingQty...

Primary Link: https://www.ticketmaster.com/aaron-lewis-frayed-at-both-ends-detroit-michigan-11-07-2022/event/08005....


Thanks,

Quiennie

[Vina]

Hi Team,

Kindly please add a map for below event:

Event Name -Grand Ole Opry
Event Date - Sep 10, 2022
Event Time -9:30 PM
Venue -Grand Ole Opry House|Nashville, TN

Event Link -https://www.opry.com/show/2022-09-10-grand-ole-opry-at-9-30-pm

StubHub Link- https://www.stubhub.com/grand-ole-opry-nashville-nashville-tickets-9-10-2022/event/150355786/

Thanks!

[JONA]

Hi Team,

Please add Stubhub map for Atmosphere 10/10/22 to match the map on the primary market with link below for reference: 

Primary link: https://event.etix.com/ticket/online/performanceSale.do?performance_id=4253253&method=restoreToken

StubHub link: https://www.stubhub.com/atmosphere-portland-tickets-10-10-2022/event/150399987/?quantity=0

Thanks,

Jona

[mariefe_madrid]

Hi Team,

Requesting to map on SH for the event:

Trinity of Terror Tour - Motionless In White, Black Veil Brides, and Ice Nine Kills

El Paso County Coliseum, El Paso, TX

Mon, Oct 31, 2022, 6:30 PM

Stubhub Link

https://www.stubhub.com/trinity-of-terror-el-paso-tickets-10-31-2022/event/150342516

Primary Link

https://www.ticketmaster.com/trinity-of-terror-tour-el-paso-texas-10-31-2022/event

Thank you

[mariefe_madrid]

Hi team,

Please, add map for below event:
Trinity of Terror Tour - Motionless In White, Black Veil Brides, and Ice Nine Kills
El Paso County Coliseum,El Paso, TX

Mon, Oct 31, 2022, 6:30 PM

Stubhub link: https://www.stubhub.com/trinity-of-terror-el-paso-tickets-10-31-2022/event/150342516

Primary ticket provider link: https://www.stubhub.com/trinity-of-terror-el-paso-tickets-10-31-2022

Thanks