Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[aj123]

Hi Team,

Seeking your assistance to add event map for below event:

Event Name: Phillip Phillips
Venue: Graceland, Memphis, TN
Event Date & Time: 10/21/22 8PM

Stubhub Link: https://www.stubhub.com/phillip-phillips-memphis-tickets-10-21-2022/event/150382913/ 
Primary Link: https://smartseat.graceland.com/?itemNumber=28858&_ga=2.104563203.260390186.1661881232-819905866.166... 

Thanks

[angeldulce18]

Hi Team,

Please update unavailable event map.

Stubhub Link
The Mavericks Tickets - The Mavericks Concert Tickets and Tour Dates - StubHub

Primary Link

The Mavericks | Royal & McPherson Theatres (rmts.bc.ca)

[angeldulce18]

Hi Team,

Please update unavailable event map on Stubhub.

Stubhub Link

Chris Tucker Tickets - StubHub

Primary Link

Chris Tucker Tickets Oct 15, 2022 Funner, CA | Ticketmaster

[superstar44]

The following events have incorrect seating charts:

Missing the Pit area in front of the stage:

EVENT:

https://www.stubhub.com/311-los-angeles-tickets-11-12-2022/event/105285512/

CORRECT SEATING CHART:

https://concerts.livenation.com/311-los-angeles-california-11-12-2022/event/09005CABD9315724?_ga=2.1...

The entire Floor area is General Admission for both shows:

EVENT:

https://www.stubhub.com/death-cab-for-cutie-seattle-tickets-10-27-2022/event/105287271/

EVENT:

https://www.stubhub.com/death-cab-for-cutie-seattle-tickets-10-26-2022/event/105285565/

CORRECT SEATING CHART:

https://www.ticketmaster.com/search?q=death%2Bcab%2Bseattle&global=true

The Floor area is incorrect.  There are multiple reserved seating areas:

https://www.stubhub.com/karol-g-houston-tickets-9-29-2022/event/105264556/

CORRECT SEATING CHART:

https://www.axs.com/events/430400/karol-g-tickets

[Quiennie]

Hi Team,

Please update map on Stubhub for this event: 

Six 10/15/22 @ 8pm

Venue: Broward Center Au Rene, Fort Lauderdale, FL

Stubhub Link: https://www.stubhub.com/six-the-musical-fort-lauderdale-fort-lauderdale-tickets-10-15-2022/event/150...

Primary Link: https://www.ticketmaster.com/event/0D005D0BEB28D9A1?refArtist=K8vZ917bYhV


Thanks,

Quiennie

[Quiennie]

Hi Team,

Please update map on Stubhub for this event: Trash Taste 09/23/22 

Stubhub Link: https://www.stubhub.com/trash-taste-los-angeles-tickets-9-23-2022/event/150388819/?

Primary Link: https://www.axs.com/events/446144/trash-taste-live-tickets


Thanks,

Quiennie

[JONA]

Hi Team,

Kindly update StubHub map  and add Sections A,B,C,D,E,G and H to match the map on the primary market with link below for reference:

https://www.ticketmaster.ca/event/10005D12707213BD

Thanks,

Jona

[Quiennie]

Hi Team,

Please update map on Stubhub for this event: Styx 01/06/23 

Stubhub Link: https://www.stubhub.com/styx-corbin-tickets-1-6-2023/event/150374053/?

Primary Link: https://www.ticketmaster.com/event/16005D109F75216B


Thanks,

Quiennie

[lotustixmalou]

Hi team,

Please, add map for below event:
Trash Taste Live
Majestic Theatre Dallas, Dallas, TX
October 16, 2022, 7:00 PM

Stubhub link: https://www.stubhub.com/trash-taste-dallas-tickets-10-16-2022/event/150354072/

Primary ticket provider link: https://www.axs.com/events/441508/trash-taste-tickets

Thanks,

[lotustixmalou]

Hi team,

Please, add map for below event:Cheap Trick
Uptown Theater Kansas City, Kansas City, MO
September 13, 2022, 8:00 PM

Stubhub link: https://www.stubhub.com/cheap-trick-kansas-city-tickets-9-13-2022/event/150371535/

Primary ticket provider link: https://www.ticketmaster.com/event/06005D0117AF83BE

Thanks,