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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

JONA
Rookie

Re: NEW Map Errors on Site

Hi Team,

 

Kindly update StubHub map for this event  Demetri Martin 11/12/2022 to match the map on theprimary market with link below for reference:

 

https://concerts.livenation.com/event/3A005CCE126C9A8F?wt.mc_id=EML_TMNT502659_677950_0[PC_eventImag...

 

 

Thanks,

Jona

Reply
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JONA
Rookie

Re: NEW Map Errors on Site

Hi Team,

 

Kindly update StubHub map for this event Vance Joy 03/11/2023 to match the map on the primary market with link below for reference:

 

https://www.ticketmaster.com/event/0A005CB10AE84AF5?wt.mc_id=EML_TMNT502659_548510_0[PC_eventImage&e...


Thanks,
Jona

Reply
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JONA
Rookie

Re: NEW Map Errors on Site

Hi Team,

 

Kindly update StubHub map and add Sections A to H for this event Thomas Rhett 02/22/22  to match the map on the primary market with link below for reference:

 

https://www.ticketmaster.ca/thomas-rhett-bring-the-bar-to-toronto-ontario-02-22-2023/event/10005D127...


Thanks,
Jona

Reply
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JONA
Rookie

Re: NEW Map Errors on Site

Hi Team,

 

Kindly update StubHub map for this event The Mavericks 10/05/2022 to match the map on the primary market with link below for reference:

 

https://www.ticketmaster.ca/event/11005CD0C27C5A35?wt.mc_id=EML_TMNT502658_1324428_0[PC_eventImage&e...


Thanks,
Jona

Reply
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JONA
Rookie

Re: NEW Map Errors on Site

 

Hi Team,

 

Kindly add StubHub map for this event Nelly 09/16/2022 to match the map on the primary market with link below for reference:

 

https://www.ticketmaster.com/event/17005CAAAF891D4B?wt.mc_id=EML_TMNT533881_197945_0[PC_eventImage&e...


Thanks,
Jona

Reply
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Vina
Zamboni Driver

Re: NEW Map Errors on Site

Hi Team,

 

Kindly please add a map for below event:

Event Name -Jump Little Children
Event Date -Dec 11, 2022
Event Time -07:00 pm
Venue -City Winery - Nashville|Nashville, TN
Event Link -https://www.citywinery.com/nashville/Online/mapSelect.asp?doWork::WSmap::loadMap=Load&createBO::WSmap=1&BOpa...

 

Thanks!

Reply
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mariefe_madrid
Stagehand

Re: NEW Map Errors on Site

Hi team,

 

Please add map for below event:
Jeff Beck
Celebrity Theatre, Phoenix, AZ

Tue, Nov 01, 2022, 7:30 PM

 

Stubhub link: https://www.stubhub.com/jeff-beck-phoenix-tickets-11-1-2022/event/150377071

 

Primary ticket link: https://www.etix.com/ticket/p/8743071/jeff-beck-phoenix-celebrity-theatre

 

Thanks,

Reply
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mariefe_madrid
Stagehand

Re: NEW Map Errors on Site

Hi Team, 

 

Requesting to add map for:

Jeff Beck

Celebrity Theatre|Phoenix, AZ

Tue, Nov 01, 2022, 7:30 PM

 

Stubhub Link: https://www.stubhub.com/jeff-beck-phoenix-tickets-11-1-2022/event/150377071

 

Primary Ticket Link: https://www.etix.com/ticket/p/8743071/jeff-beck-phoenix-celebrity-theatre

 

Thank you

Reply
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Vina
Zamboni Driver

Re: NEW Map Errors on Site

Hi Team,

 

Kindly please add a map for below event:

 

Event Name -Mat Kearney
Event Date -Nov 19, 2022
Event Time - 7:30 PM
Venue -Holland Theatre - OH|Bellefontaine, OH
Event Link -https://hollandtheatre.hometownticketing.com/embed/event/25/seating?es=pv6r5enbhndjp0vpn4sl765598


Thanks!

Reply
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Quiennie
Zamboni Driver

Re: NEW Map Errors on Site

Hi Team,

Please update map on Stubhub for this event: 

 

Event: I Prevail
Date/Time: Sat 17 Sep 2022 19:00
Venue: Liberty First Credit Union Arena (formerly Ralston Arena), Ralston, NE

 

Stubhub Link: https://www.stubhub.com/i-prevail-ralston-tickets-9-17-2022/event/150252431/

 

Primary link: https://libertyfirstcreditunionarena.evenue.net/cgi-bin/ncommerce3/SEGetEventList?groupCode=IP0917&l...

 

Thanks,

 

Quiennie

Reply
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Read about the changes here