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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Re: Map Errors on Site

Can you add a parking location for the following event? In the drop down, it does not have that selection available and i can't figure out how to add it.

 

University of South Carolina Gamecocks vs. Georgia Bulldogs College Football

9/17/2022

Parking Lot: BLUE - Fairgrounds

 

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Seeking your assistance to add exact floor and stage layout for event:

 

Event Name: iHeartRadio Fiesta Latina
Venue: FTX Arena,Miami, FL
Event Date & Time: Sat, Oct 15, 2022, 8:00 PM

 

Stubhub Link: https://www.stubhub.com/iheartradio-fiesta-latina-miami-tickets-10-15-2022/event/150312985


Primary Link: https://www.toyotacenter.com/events/detail/new-york-state-of-mind

 

Thanks

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update unavailable event map.

 

Stubhub Link

Jeff Beck Tickets - StubHub

 

Primary Link

Jeff Beck: Live in Concert Tickets Nov 06, 2022 Los Angeles, CA | Ticketmaster

 

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to update the FLOOR map for this event map.

Event Name: Michael Buble

Venue: Golden 1 Center

Event Date & Time:  Sep 24, 2022, 8:00 PM

Stubhub Link: https://www.stubhub.com/michael-buble-sacramento-tickets-9-24-2022/event/105266271/?clickref=1101lw9...

Primary Link: https://www.ticketmaster.com/event/1C005C8BE7BD38CB?wt.mc_id=EML_TMNT533881_333681_0[PC_eventImage&e...mike.JPG

Reply
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_Arianne123
Zamboni Driver

Re: Map Errors on Site

No map on site

 

PBR - Unleash the Beast
SNHU Arena | Manchester, NH
Sat, Dec 17, 2022, 6:45 PM

 

https://www.stubhub.com/pbr-unleash-the-beast-world-finals-manchester-tickets-12-17-2022/event/15042...

 

https://www.ticketmaster.com/event/01005CEDABD93865?

 

Thanks

 

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a follow-up to add event map, please add:
PIT
A to H

Event Name: Yes

Venue: NYCB Theatre at Westbury

Event Date & Time: Nov 19, 2022, 8:00 PM

Stubhub Link: https://www.stubhub.com/yes-westbury-tickets-11-19-2022/event/150400964/?clickref=1011lwaoj5zL&utm_s...

Primary Link: https://concerts.livenation.com/event/00005D1AC56E6876?wt.mc_id=EML_TMNT533881_337213_0[PC_eventImag... yess.JPG

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Reply
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_Arianne123
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Please add Stubhub Map on this event:

 

King Princess
The Theatre at Ace | Los Angeles, CA
Thu, Oct 27, 2022, 8:00 PM

 

https://www.stubhub.com/king-princess-los-angeles-tickets-10-27-2022/event/150241905/?quantity=0

 

https://www.axs.com/events/438363/king-princess-tickets?cid=usaffbandsintown&aff=usaffbandsintown

 

See photo attached for reference

 

King Princess.jpg

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add the map for this event, please add:
GENERAL ADMISSION
RAIL

Event Name: NGHTMRE

Venue: South Side Ballroom

Event Date & Time: Nov 26, 2022, 8:00 PM

Stubhub Link: https://www.stubhub.com/nghtmre-dallas-tickets-11-26-2022/event/150358254/?clickref=1011lwaoj5zL&utm...

Primary Link: https://www.ticketmaster.com/event/0C005D048FA36CD7?wt.mc_id=EML_TMNT533881_338401_0[PC_eventImage&e... night.JPG

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a folow up to update the floor map for this event, please add:

PARTERRE OUEST
PARTERRE EST
PARTERRE NORD

Event Name: Michael Buble

Venue: Bell Centre

Event Date & Time: Oct 18, 2022, 8:00 PM

Stubhub Link: https://www.stubhub.com/michael-buble-montreal-tickets-10-18-2022/event/150242291/?clickref=1011lwao...

Primary Link: https://www.ticketmaster.ca/an-evening-with-michael-buble-montreal-quebec-10-18-2022/event/31005C9A8... MIC.JPG

Reply
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Community Log-In Changes May 1st
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Read about the changes here