cancel
Showing results for 
Search instead for 
Did you mean: 
If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add event map, add MAINFLOOR RIGHT, MAINFLOOR LEFT, BALCONY RIGHT, BALCONY LEFT, BALCONY CENTER, STANDING ROOM ONLY

Event Name: Joe Pera

Venue: The Neptune Theatre

Event Date & Time:  Sep 09, 2022, 9:45 PM

Stubhub Link: https://www.stubhub.com/joe-pera-seattle-tickets-9-9-2022/event/150310052/?clickref=1101lw9UCkdU&utm...

Primary Link: https://www.ticketmaster.com/event/0F005CACA9CE440A?wt.mc_id=EML_TMNT518680_687260_0[PC_eventImage&e...

Reply
Loading...
Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a follow-up to add event map, add GENERAL ADMISSION and GENERAL ADMISSION PIT.

Event Name: Umphreys McGee

Venue: KettleHouse Amphitheater

Event Date & Time:  Sep 10, 2022, 8:00 PM

Stubhub Link:https://www.stubhub.com/event/150208440?clickref=1101lw9UCkdU&utm_medium=publisher_program&utm_sub_m...

Primary Link: https://event.etix.com/ticket/online/performanceSale.do?performance_id=7738858&method=restoreToken&u...

Reply
Loading...
Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a follow-up to add this event to Stubhub.

Event Name: Daniel Tosh

Venue: Capitol Center - New Hampshire

Event Date & Time: Sep 10, 2022, 9:30 PM

Primary Link: https://ccanh.secure.force.com/ticket/#/events/a0S1R00000Cx4BMUAZ

Reply
Loading...
Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a follow-up to add the map for this event, please add:
PIT
101 TO 105
201 TO 205


Event Name: Darius Rucker

Venue: Ozarks Amphitheater

Event Date & Time: Sep 10, 2022, 7:00 PM

Stubhub Link: https://www.stubhub.com/event/150192084?clickref=1101lw9UCkdU&utm_medium=publisher_program&utm_sub_m...

Primary Link: https://www.ticketmaster.com/event/06005C9B903318E1?wt.mc_id=EML_TMNT518680_593032_0[PC_eventImage&e... darius.JPG

Reply
Loading...
Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

No map on site

 

Blues Traveler
Rodney Strong Vineyards | Healdsburg, CA
Sat, Sep 10, 2022, 5:00 PM

 

https://www.stubhub.com/blues-traveler-healdsburg-tickets-9-10-2022/event/150356247/?quantity=0

 

https://tickets.lutherburbankcenter.org/0/4677

 

Thanks

 

Reply
Loading...
Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a follow-up to update the Floor section for this event. Please add ILOVEU CLUB A to F

Event Name: Karol G

Venue: Prudential Center

Event Date & Time: Sep 10, 2022, 8:00 PM

Stubhub Link: https://www.stubhub.com/karol-g-newark-tickets-9-10-2022/event/105265346/?clickref=1101lw9UCkdU&utm_...

Primary Link: https://www.ticketmaster.com/event/02005C93160D6C99?wt.mc_id=EML_TMNT533880_202726_0[PC_eventImage&e... karol.JPG

Reply
Loading...
Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a follow-up to add  this event on stubhub: 

Event Name: Joe Pera

Venue: Revolution Hall Portland

Event Date & Time:  Sep 10, 2022, 10:00 PM

Primary Link: https://event.etix.com/ticket/online/performanceSale.do?performance_id=2473789&method=restoreToken

Reply
Loading...
JONA
Rookie

Re: Map Errors on Site

Hi Team,


Please update StubHub map for Best Night Ever 10/15/22  to match the map on the primary market. Kindly see link below for reference:

 

https://concerts.livenation.com/event/04005D1393102632?wt.mc_id=EML_TMNT533880_168527_0[PC_eventImag...

 

 

Thanks,

Jona

Reply
Loading...
JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

Please add StubHub map for this event Trash Taste 10/04/2022 to match the map on the primary market with link below for reference:

 

 

https://www.bochcenter.org/events/detail/trashtaste

 

 

Thanks,

Jona

Reply
Loading...
JONA
Rookie

Re: Map Errors on Site

Hi Team,


Please update StubHub map for  Lyle Lovett 10/11/22  to match the map on the primary market. Kindly see link below for reference:

 

https://www.etix.com/ticket/p/5700568/an-acoustic-evening-with-lyle-lovett-and-john-hiatt-lincoln-ro...

 

 

 

Thanks,

Jona

 

 

 

Reply
Loading...
Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here