- Event Name
- Event Date
- Link to the event on our site
- A link to a correct map (if you have one)
We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.
We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.
Rest assured, if it's being posted here, it is being reported right away.
Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.
Thank you!
What can I submit? |
|
What should I NOT submit? |
|
Will I get a follow up? |
No, all requests are reported automatically. |
How are my Requests prioritized? |
Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date. |
12-06-2019
Hi Team,
Please update StubHub map for Deadmau5 10/15/202 to match the map on the primary market. Kindly see link below for reference:
Thanks,
Jona
Hi Team,
Please update StubHub map for Demetri Martin 11/12/2022 to match the map on the primary market. Kindly see link below for reference:
Thanks,
Jona
Hi Team,
Please update StubHub map for Greensky Bluegrass 11/25/22 to match the map on the primary market. Kindly see link below for reference:
Thanks,
Jona
Hi Team,
Please, correct map for below event:
Usher Afterparty
Dolby Live at Park MGM, Las Vegas, NV
September 10, 2022, 11:00 PM
STUBHUB LINK: https://www.stubhub.com/usher-las-vegas-tickets-9-10-2022/event/150432085/
Thanks,
Hi Team,
Please, add map for below event:
Giveon
Arvest Bank Theatre at The Midland,Kansas City, MO
September 29, 2022, 8:00 PM
Stubhub link: https://www.stubhub.com/giveon-kansas-city-tickets-9-29-2022/event/150242063/
Primary ticket provider link: GiveonArvest Bank Theatre at The Midland|Kansas City, MOThu, Sep 29, 2022, 8:00 PM
Hi team,
Please, add map for below event:
Jay Leno
Beau Rivage Theatre|Biloxi, MS
Stubhub link: https://www.stubhub.com/event/150190207
Primary ticket provider link:https://www.ticketmaster.com/event/1B005CAEBD797AE4
Thanks,
Hi Team,
Please update missing GENERAL ADMISSION FLOOR (SRO) to the event below:
Dustin Lynch
MGM Music Hall at Fenway|Boston, MA
Stubhub Link: https://www.stubhub.com/dustin-lynch-boston-tickets-10-7-2022/event/150229024/
Primary Link:https://www.ticketmaster.com/dustin-lynch-party-mode-tour-2022-boston-massachusetts-10-07-2022
Thanks
Hi Team,
Seeking your assistance to add event map for below event:
Event Name: Atmosphere
Venue: Roseland Theater|Portland, OR
Event Date & Time: Mon, Oct 10, 2022, 8:00 PM
Stubhub Link: https://www.stubhub.com/atmosphere-portland-tickets-10-10-2022
Primary Link: https://event.etix.com/ticket/online/performanceSale.do?performance_id=4253253&partner_id=240
Thanks
I know you have had significant problems with parking passes...during your latest upgrades for Chicago Bears Games specifically the game on 9/23/22 Bears vs Texans, I tried to relist per your latest email that you sent but the Bears Parking Map and drop down list, do not show South Lot VIP parking area. Prior to your latest changes it did show this lot. Please fix
Event: The Mavericks 12/17/22
Issue: No map onsite
Stubhub link:
https://www.stubhub.com/the-mavericks-los-angeles-tickets-12-17-2022/event/150316338/?quantity=0
Primary event link: