Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[JONA]

Hi Team,

Please update StubHub map for Deadmau5 10/15/202  to match the map on the primary market. Kindly see link below for reference:

https://concerts.livenation.com/event/19005C95E3C42516?wt.mc_id=EML_TMNT518680_474014_0[PC_eventImag...

Thanks,

Jona

[JONA]

Hi Team,

Please update StubHub map for Demetri Martin 11/12/2022  to match the map on the primary market. Kindly see link below for reference:

https://concerts.livenation.com/event/3A005CCE126C9A8F?wt.mc_id=EML_TMNT502658_677880_0[PC_eventImag...

Thanks,

Jona

[JONA]

Hi Team,

Please update StubHub map for Greensky Bluegrass 11/25/22 to match the map on the primary market. Kindly see link below for reference:

https://www.ticketmaster.com/event/08005CF795561769?wt.mc_id=EML_TMNT502658_1294314_0[PC_eventImage&...

Thanks,

Jona

[lotustixmalou]

Hi Team,

Please, correct map for below event:

Usher Afterparty
Dolby Live at Park MGM, Las Vegas, NV
September 10, 2022, 11:00 PM

STUBHUB LINK: https://www.stubhub.com/usher-las-vegas-tickets-9-10-2022/event/150432085/

Thanks,

[lotustixmalou]

Hi Team,

Please, add map for below event:

Giveon

Arvest Bank Theatre at The Midland,Kansas City, MO

September 29, 2022, 8:00 PM

Stubhub link: https://www.stubhub.com/giveon-kansas-city-tickets-9-29-2022/event/150242063/

Primary ticket provider link: GiveonArvest Bank Theatre at The Midland|Kansas City, MOThu, Sep 29, 2022, 8:00 PM

[mariefe_madrid]

Hi team,

Please, add map for below event:
Jay Leno
Beau Rivage Theatre|Biloxi, MS

Sat, Oct 08, 2022, 8:00 PM

Stubhub link: https://www.stubhub.com/event/150190207

Primary ticket provider link:https://www.ticketmaster.com/event/1B005CAEBD797AE4

Thanks,

[mariefe_madrid]

Hi Team,

Please update missing GENERAL ADMISSION FLOOR (SRO) to the event below:

Dustin Lynch

MGM Music Hall at Fenway|Boston, MA

Fri, Oct 07, 2022, 7:00 PM

Stubhub Link: https://www.stubhub.com/dustin-lynch-boston-tickets-10-7-2022/event/150229024/

Primary Link:https://www.ticketmaster.com/dustin-lynch-party-mode-tour-2022-boston-massachusetts-10-07-2022

Thanks

[mariefe_madrid]

Hi Team,

Seeking your assistance to add event map for below event:

Event Name: Atmosphere
Venue: Roseland Theater|Portland, OR
Event Date & Time: Mon, Oct 10, 2022, 8:00 PM

Stubhub Link: https://www.stubhub.com/atmosphere-portland-tickets-10-10-2022

Primary Link: https://event.etix.com/ticket/online/performanceSale.do?performance_id=4253253&partner_id=240

Thanks

[Markb11]

I know you have had significant problems with parking passes...during your latest upgrades for Chicago Bears Games specifically  the game on 9/23/22 Bears vs Texans, I tried to relist per your latest email that you sent but the Bears Parking Map and drop down list, do not show South Lot VIP parking area. Prior to your latest changes it did show this lot. Please fix

[lotus_gaymarie]

Event:  The Mavericks 12/17/22

Issue: No map onsite

Stubhub link:

https://www.stubhub.com/the-mavericks-los-angeles-tickets-12-17-2022/event/150316338/?quantity=0

Primary event link:

https://www.axs.com/events/442693/the-mavericks-tickets