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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 


Please update map on Stubhub for this event: 

 

The Mavericks' Very Merry Christmas Tour

with Special Guest JD McPherson
Wed 12/07/2022 7:00 PM
Lensic Performing Arts Center

Stubhub Link: https://www.stubhub.com/the-mavericks-santa-fe-tickets-12-7-2022/event/150333568/?

Primary Link: https://tickets.lensic.org/8321/8323


Thanks,

Quiennie

Reply
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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

No map on site, please update, see the reference below

 

Five Finger Death Punch with Brantley Gilbert
Spokane Arena | Spokane, WA
Tue, Dec 13, 2022, 7:30 PM

 

https://www.stubhub.com/five-finger-death-punch-spokane-tickets-12-13-2022/event/150369413/?quantity...

 

https://ticketswestinw.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ATWC%3AEARN22%3AE...

 

Five Finger Death Punch .jpg

 

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Kaela
Zamboni Driver

Re: Map Errors on Site

Daniel Howell 

Massey Hall, Toronto, On, Canada

FRI OCT 7, 2022  7:30 PM

 

Incorrect Map on Site - Floor Section 100 is Seated, not GA

 

Existing StubHub Link with Incorrect Map:

https://www.stubhub.ca/daniel-howell-toronto-tickets-10-7-2022/event/150224446/

 

Primary Link with Correct Map:

https://tickets.mhrth.com/4776/4777?_ga=2.192643306.1745952169.1662863880-574541334.1662863880

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Kaela
Zamboni Driver

Re: Map Errors on Site

Marcus Mumford

Massey Hall, Toronto, On, Canada

Thu • Nov 10, 2022 • 8:00 PM

 

Incorrect Map on Site - Floor Section 100 is Seated, not GA

 

Existing StubHub Link with Incorrect Map:

https://www.stubhub.ca/marcus-mumford-toronto-tickets-11-10-2022/event/150324377/

 

Primary Link with Correct Map:

https://www.ticketmaster.ca/marcus-mumford-toronto-ontario-11-10-2022/event/10005CF5DD1E41E9

Reply
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Detroit
Stagehand

Re: Map Errors on Site

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 


Please update map on Stubhub for this event:

 

John Mulaney: From Scratch
NOV 19 2022 at 07:00pm
Cofrin Family Hall


Stubhub Link: https://www.stubhub.com/john-mulaney-green-bay-tickets-11-19-2022/event/150254764/?

Primary Link: https://ticketstar.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3APMI%3ANUE22%3AJM1119...


Thanks,

Quiennie

Reply
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JONA
Rookie

Re: Map Errors on Site

Hi Team,


Please update StubHub map for this event Air Supply 09/23/2022  to match the map on the primary market. Kindly see link below for reference:

 

https://www.ticketmaster.com/event/1B005ADEC0F05A8F?

 

 

Thanks,

Jona

Reply
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JONA
Rookie

Re: Map Errors on Site

Hi Team,


Please update StubHub map for Air Supply 09/24/2022

to match the map on the primary market. Kindly see link below for reference:

 

https://www.ticketmaster.com/event/1B005ADEC1D25AE7?

 

Thanks,

Jona

Reply
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crumblindown
Waterboy

Re: Map Errors on Site

Lindsey Buckingham

Brown Theatre

Louisville, KY

 

Good afternoon. Please update the venue to be "Brown Theatre". You have the incorrect venue listed. This is a totally different building about a mile away.

 

Also, here's the seating chart for the Brown Theatre. 

 

https://www.stubhub.com/lindsey-buckingham-louisville-tickets-10-27-2022/event/150348250/

 

https://www.kentuckyperformingarts.org/images/default-source/shows/seating-charts/brown-seat-chart.j...

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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub for this event: Trash Taste 09/23/22


Stubhub Link: https://www.stubhub.com/trash-taste-los-angeles-tickets-9-23-2022/event/150388819/

Primary Link: https://www.axs.com/events/446144/trash-taste-live-tickets


Thanks,

Quiennie

Reply
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