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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

yoyoyo88
Backup Singer
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub for this event: Jeff Foxworthy 12/01/22

Stubhub Link: https://www.stubhub.com/jeff-foxworthy-prior-lake-tickets-12-1-2022/event/150427190/?

Primary Link: https://www.ticketmaster.com/event/06005D1190281926


Thanks,

Quiennie

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Hamilton 10/02/22 @ 7pm

Stubhub link: https://www.stubhub.com/jesus-christ-superstar-arena-tour-cincinnati-tickets-12-11-2022/event/150138...

 

Current map on site:

Capture.PNG

 

Kindly add the subsections for Orchestra, Loge and Balcony as shown below:

Capture.PNG

 

Please refer to this event link:

https://cincinnatiarts.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ACAA%3A2223B%3ACP...

 

Thanks!

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub for this event: Hairball 02/03/23

Stubhub Link: https://www.stubhub.com/hairball-kansas-city-tickets-2-3-2023/event/150419607/?

Primary Link: https://www.ticketmaster.com/event/06005D0CBBE14080


Thanks,

Quiennie

Reply
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JONA
Rookie

Re: Map Errors on Site

Hi Team,

 


Please update StubHub map for Cory Wong 03/03/2023  to match the map on the primary market. Kindly see link below for reference:

 

 

https://www.axs.com/events/447402/cory-wong-tickets

 

Thanks,

Jona

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Vina
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Kindly please update map for below event, this is a General Admission map only.

 

Event Name -Julia Jacklin
Event Date -Sep 16, 2022
Event Time - 8:00 PM
Venue -Brooklyn Steel|Brooklyn, NY
Event Link -http://dtix.us/r.php?x=https://shop.axs.com/?c=axs&e=21269401639686604&t_locale=en-US&axssid=hk8p6dhjbthn5dv95pcr7egcdt
Thanks!

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub for this event: 
Randy Rainbow 10/14/22


Stubhub Link: https://www.stubhub.com/randy-rainbow-sacramento-tickets-10-14-2022/event/150330848/

Primary Link: https://www.ticketmaster.com/event/1C005CFCEE4F825F


Thanks,

Quiennie

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub for this event: Six 10/15/22 @ 8pm

Stubhub Link: https://www.stubhub.com/six-the-musical-fort-lauderdale-fort-lauderdale-tickets-10-15-2022/event/150...

Primary Link: https://www.ticketmaster.com/event/0D005D0BEB28D9A1?refArtist=K8vZ917bYhV


Thanks,

Quiennie

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Vina
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Kindly please add a map for below event:

Event Name -Shane Gillis
Event Date -Oct 21, 2022
Event Time -9:45 PM
Venue -Improv Comedy Club - Houston|Houston, TX
Event Link -https://www.ticketweb.com/event/shane-gillis-houston-improv-tickets/11920385?REFERRAL_ID=tmfeed


Thanks!

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to update the map for this event, please add:
101A
101B
102
103A
103B
SLTBL


Event Name: Usher

Venue: Dolby Live at Park MGM

Event Date & Time: Oct 19, 2022, 9:00 PM

Stubhub Link: https://www.stubhub.com/usher-las-vegas-tickets-10-19-2022/event/105204991/?clickref=1011lwaIzxWw&ut...

Primary Link: https://www.ticketmaster.com/event/2E005C4FEBB21395?wt.mc_id=EML_TMNT533880_387792_0[PC_eventImage&e...ush.JPG

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Community Log-In Changes May 1st
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Read about the changes here