StubHub Community

TeamStubHub · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Mauflores · ‎09-15-2022

Hi Team,

Seeking your assistance to add the map for this event, i also attached actual map on thjis email.

Event Name: Three Dog Night

Venue: Saenger Theatre-FL

Event Date & Time: Dec 01, 2022, 7:30 PM

Stubhub Link: https://www.stubhub.com/three-dog-night-pensacola-tickets-12-1-2022/event/150427005/?clickref=1011lw...

Primary Link: https://www.ticketmaster.com/event/1B005D13E7FA6C64?wt.mc_id=EML_TMNT533880_452110_0[PC_eventImage&e...

Mauflores · ‎09-15-2022

Hi Team,

Seeking your assistance to add the map for this event map, I also attached actual map on this email.

Event Name: The Offspring

Venue: rospera Place, Kelowna, BC

Event Date & Time: Nov 25, 2022, 7:30 PM

Stubhub Link: https://www.stubhub.com/the-offspring-kelowna-tickets-11-25-2022/event/150449747/?clickref=1100lwa3F...

Primary Link: https://selectyourtickets.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ARGP%3AEK22%3A...

Lotusjoyce · ‎09-15-2022

No map on site, please update

Umphrey's McGee Presents UMBOWL IX (18+ Event)

Riviera Theatre - IL | Chicago, IL

Sat, Nov 12, 2022, 7:00 PM

https://www.stubhub.com/umphrey-s-mcgee-chicago-tickets-11-12-2022/event/150420044/

https://www.axs.com/events/447044/umphrey-s-mcgee-presents-umbowl-ix-tickets

Screenshot 2022-09-15 204447.jpg

Thanks

Lotusjoyce · ‎09-15-2022

no map on site, please update

MercyMe
Toyota Oakdale Theatre | Wallingford, CT
Sat, Oct 29, 2022, 7:00 PM

https://www.stubhub.com/mercyme-wallingford-tickets-10-29-2022/event/150294808/?quantity=2

https://concerts.livenation.com/event/1D005CDEBA083A31?

Thanks

Lotusjoyce · ‎09-15-2022

Hi Team,

Please update the map into Main Floor section GA, see the picture below for reference

Vance Joy
Paramount Theatre Seattle | Seattle, WA
Sat, Mar 04, 2023, 8:00 PM

https://www.stubhub.com/vance-joy-seattle-tickets-3-4-2023/event/150430901/

https://www.ticketmaster.com/event/0F005CB9A8DE252E?

thanks

Mauflores · ‎09-15-2022

Hi Team,

Seeking your assistance to add GA SEATED and GENERAL ADMISSION sections.

Event Name: Jump Little Children

Venue: The Grey Eagle

Event Date & Time: Dec 21, 2022, 8:00 PM

Stubhub Link: https://www.stubhub.com/jump-little-children-asheville-tickets-12-21-2022/event/150376651/?clickref=...

Primary Link: https://www.etix.com/ticket/p/7382652/jump-little-childrenthe-farewell-tour-asheville-grey-eagle-mus...

JONA · ‎09-16-2022

Hi Team,

Kindly update StubHub Section from Lounge Access to LIBERTY LUNCH PREFERRED ACCESS to match the Section name from primary market. See link below for reference:

https://stubbs.frontgatetickets.com/event/opge77lvwpmg7mdt#_ga=2.30169144.661767842.1650067722-12947...

Thanks,

Jona

JONA · ‎09-16-2022

Hi Team,

Please add Stubhub map for this event Zac Brown 11/19/2022 to match the map on the primary market with link below for reference:

https://www.ticketmaster.com/event/19005C47E9803C3D?wt.mc_id=EML_TMNT533881_459339_0[PC_eventImage&e...

Thanks,

Jona

ticketmvp · ‎09-16-2022

The NHRA Midwest Nationals from September 30-October 2 all have the incorrect map up on StubHub. These are NHRA races not Nascar or IndyCar races. The Worldwide Technology Raceway uses a separate track specifically for drag racing. I'm not sure why StubHub does this to so many NHRA races at other tracks but this needs corrected for all four events.