cancel
Showing results for 
Search instead for 
Did you mean: 
If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

No map on site, please update

 

Umphrey's McGee Presents UMBOWL IX (18+ Event)

 Riviera Theatre - IL Chicago, IL

Sat, Nov 12, 2022, 7:00 PM

 

https://www.stubhub.com/umphrey-s-mcgee-chicago-tickets-11-12-2022/event/150420044/

 

https://www.axs.com/events/447044/umphrey-s-mcgee-presents-umbowl-ix-tickets

 

Screenshot 2022-09-15 204447.jpg

 

Thanks

Reply
Loading...
Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

no map on site, please update

 

MercyMe
Toyota Oakdale Theatre | Wallingford, CT
Sat, Oct 29, 2022, 7:00 PM

 

https://www.stubhub.com/mercyme-wallingford-tickets-10-29-2022/event/150294808/?quantity=2

 

https://concerts.livenation.com/event/1D005CDEBA083A31?

 

Screenshot 2022-09-15 213456.jpg 

 

Thanks

 

Reply
Loading...
Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Please update the map into Main Floor section GA, see the picture below for reference

 

Vance Joy
Paramount Theatre Seattle | Seattle, WA
Sat, Mar 04, 2023, 8:00 PM

 

https://www.stubhub.com/vance-joy-seattle-tickets-3-4-2023/event/150430901/

 

https://www.ticketmaster.com/event/0F005CB9A8DE252E?

 

Screenshot 2022-09-15 214610.jpg

 

thanks

 

Reply
Loading...
Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add GA SEATED and GENERAL ADMISSION sections.

Event Name: Jump Little Children

Venue: The Grey Eagle

Event Date & Time:  Dec 21, 2022, 8:00 PM

Stubhub Link: https://www.stubhub.com/jump-little-children-asheville-tickets-12-21-2022/event/150376651/?clickref=...

Primary Link: https://www.etix.com/ticket/p/7382652/jump-little-childrenthe-farewell-tour-asheville-grey-eagle-mus...

Reply
Loading...
JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

Kindly update StubHub  Section from Lounge Access to LIBERTY LUNCH PREFERRED ACCESS to match the Section name from primary market. See link below for reference:

 

https://stubbs.frontgatetickets.com/event/opge77lvwpmg7mdt#_ga=2.30169144.661767842.1650067722-12947...

 

 

Thanks,

Jona

Reply
Loading...
JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

 

Please add Stubhub map for this event Zac Brown 11/19/2022 to match the map on the primary market with link below  for reference:

 

https://www.ticketmaster.com/event/19005C47E9803C3D?wt.mc_id=EML_TMNT533881_459339_0[PC_eventImage&e...

 

 

 

Thanks,

Jona

Reply
Loading...
ticketmvp
Olympian

NHRA Midwest Nationals 9/30-10/2 has raceway (not dragway) seating chart up for all days

The NHRA Midwest Nationals from September 30-October 2 all have the incorrect map up on StubHub. These are NHRA races not Nascar or IndyCar races. The Worldwide Technology Raceway uses a separate track specifically for drag racing. I'm not sure why StubHub does this to so many NHRA races at other tracks but this needs corrected for all four events. 

 

3 Day map

Friday map

Saturday map

Sunday map

Reply
Loading...
JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

Please add Stubhub map for Five Finger Death Punch 12/03/2022 to match the map on the primary market with  link below for reference:

 

https://ticketstar.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3APMI%3ARC22%3AFF1203%...

 

 

Thanks,

Jona

Reply
Loading...
JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

Please update  Stubhub map and add SECTIONS  GA PIT, 100,101 and 102  for Five Finger Death Punch 12/03/2022 to match the map on the primary market with  link below for reference:

 

https://ticketstar.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3APMI%3ARC22%3AFF1203%...

 

 

Thanks,

Jona

Reply
Loading...
mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to add map seat for the event below:

 

Lynyrd Skynyrd

The Big E|West Springfield, MA

Sun, Oct 02, 2022, 7:30 PM

 

Stubhub Link: https://www.stubhub.com/lynyrd-skynyrd-west-springfield-tickets-10-2-2022/event/150246336/

 

 

Primary Link: https://www.thebige.com/reservations.aspx?pid=2331&iid=2473/

 

Thank you

Reply
Loading...
Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here