Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Indiana_Jones]

I keep wondering when Stubhub will have their seating maps under control. I keep thinking things will get better but it's actually getting worse. It's nearly every new event now, the seating charts either aren't there or don't have floor, therefore you cannot list. For example, Luke Combs and Blake Shelton onsales are right now (huge events), seating charts on Stubhub don't have Floor so sellers cannot list, buyers cannot buy. Every other site has accurate charts. How much longer will this last? Is this just the way Stubhub is now? 

[Vina]

Hi Team,

Kindly please add map for below event: 

Event Name -Dayglow
Event Date - Dec 02, 2022, 7:00 PM
Event Time -7:00 PM
Venue -Stubbs BarBQ|Austin, TX
Event Link -https://stubbs.frontgatetickets.com/event/yi4kpwtkteybngxk#_ga=2.13295537.729575560.1656196010-977763334.1656196010
Thanks!

[mariefe_madrid]

Hi Team,

Requesting to update the map seat of the event below:

The Black Keys

Moody Center ATX|Austin, TX

Mon, Oct 17, 2022, 7:00 PM

StubHub Link: https://www.stubhub.com/the-black-keys-austin-tickets-10-17-2022/event/105186971/

Primary Link:  https://www.ticketmaster.com/event/3A005C2DB7D82E79/

Thank you

[JONA]

Hi Team,

Please add Stubhub map for  Trinity of Terror Tour - Motionless In White, Black Veil Brides, and Ice Nine Kills 09/18/2022  to match the map on the  primary market with link below for reference:

https://www.ticketmaster.com/event/16005CC8B19B43F7?wt.mc_id=EML_TMNT533880_302727_0[PC_eventImage&e...

Thanks,

Jona

[JONA]

Hi Team,

Please add StubHub map for  Brantley Gilbert 09/18/22 to match the map on the primary market with link below for reference;

https://www.thebige.com/reservations.aspx?pid=2292&iid=2388

Thanks,

Jona 

[JONA]

Hi Team,

Please add Stubhub map for this event Cole Swindell 09/18/2022  to match the map on the primary market with link below for reference:

https://tickets.attheexpo.com/reservations.aspx?pid=2644&iid=745

Thanks,

Jona

[mariefe_madrid]

Hi Team,

Requested to add map seat on the event below:

Kane Brown

First Interstate Arena|Billings, MT'

Sat, May 20, 2023, 7:00 PM

StunHub Link: https://www.stubhub.com/kane-brown-billings-tickets-5-20-2023/event/150425286/

Primary Link: https://www.metrapark.com/events/2023/kane-brown---drunk-or-dreaming-tour/

Thank you

[JONA]

Hi Team,

Please update StubHub map and Add PIT Section  for this event LANY 09/20/22   to match the map on the primary  market. Link below is for reference:

https://ictickets.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AFIC%3AFIC22%3A0920L%3...

Thanks,

Jona

[smizera]

Ringo Starr 

Laval, QC, Canada 

Sept. 26th 2022

https://www.stubhub.ca/ringo-starr-laval-tickets-9-26-2022/event/105262130/

Floor is NOT general admission. There are assigned seats. Correct map:

https://www.ticketmaster.ca/event/31005C85F04B3B4F?lang=en-ca

[lotus_gaymarie]

Event: I Prevail 9/17/2022

Stubhub link: https://www.stubhub.com/i-prevail-ralston-tickets-9-17-2022/event/150252431/?quantity=0

Issue:  NO MAP ONSITE

Primary event link:  https://libertyfirstcreditunionarena.evenue.net/cgi-bin/ncommerce3/SEGetEventList?groupCode=IP0917&l...