Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[lotustixmalou]

Hi team,

Please, add map for below event:

Ron White

Harrahs Resort SoCal The Events Center, Valley Center, CA

Sep 16, 2022, 8:00 PM

Stubuhb link: https://www.stubhub.com/ron-white-valley-center-tickets-9-16-2022/event/150294516/

Primary ticket provider link: https://www.ticketmaster.com/event/0A005CE41DB16043

Thanks,

[lotustixmalou]

Hi team,

Please, add PREFERRED TABLE FOR 2, GA Table for 2, GA Table for 4 and GA Table for 6 sections on vividseats map for below event:
Shane Gillis (18+ Event)
Improv Comedy Club, Houston, TX
October 21, 2022, 9:45 PM

STUBHUB LINK: https://www.stubhub.com/shane-gillis-houston-tickets-10-21-2022/event/150254090/

Primary ticket provider link: https://www.ticketweb.com/event/shane-gillis-houston-improv-tickets/11920385?REFERRAL_ID=tmfeed

[lotus_gaymarie]

Event:  Andrew Santino 9/17/2022

Stubhub link: https://www.stubhub.com/andrew-santino-madison-tickets-9-17-2022/event/150347668/?quantity=0

Issue:  NO MAP ONSITE

Primary event link:  https://www.ticketmaster.com/event/07005D04EDDD7144

[huskerdx3]

- Nebraska Cornhuskers Football 

- All Home events

- https://www.stubhub.com/nebraska-cornhuskers-football-lincoln-tickets-10-29-2022/event/105148630/?qu...

- https://s3.amazonaws.com/huskers.com/images/2020/4/22/Nebraska_Football_Donation_Map_cropped.jpg

The Nebraska and Visitors sidelines are incorrect.

[lotustixmalou]

Hi team,

Please, add Rail section on vividseats map for below event:
NGHTMRE
South Side Ballroom, Dallas, TX
November 26, 2022, 8:00 PM

Stubhub link: https://www.stubhub.com/nghtmre-dallas-tickets-11-26-2022/event/150358254/

Primary ticket provider link: https://www.ticketmaster.com/event/0C005D048FA36CD7

Thanks,

[lotus_gaymarie]

Event: Jelly Roll 9/23/2022

Link to the event on StubHub.com:  

https://www.stubhub.com/jelly-roll-newport-tickets-9-23-2022/event/150294988/?quantity=0

Incorrect map:

Correct map:

Link to the event from the primary ticket provider:  

https://www.axs.com/events/441224/jelly-roll-tickets

[coop2391]

Can you add a GA Floor for Jack White on 09/20/22 in Miami, FL?

https://www.ticketmaster.com/jack-white-the-supply-chain-issues-miami-florida-09-20-2022/event/0D005...

[coop2391]

Can you add a GA Floor for Chvrches on 09/30/22 in Seattle, WA?

https://www.ticketmaster.com/chvrches-seattle-washington-09-30-2022/event/0F005CA2CD413F53

[lotus_gaymarie]

Event: Air Supply 9/23/2022

Issue: Missing sections - Orchestra General Admission Barstools and Balcony General Admission Barstools 

Link to the event on StubHub.com:

https://www.stubhub.com/air-supply-biloxi-tickets-9-23-2022/event/105150360/?quantity=0

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/1B005ADEC0F05A8F

Incorrect map:

Correct map:

[lotus_gaymarie]

Event:   Demetri Martin 9/24/2022

Issue: No map onsite

Link to the event on StubHub.com:

https://www.stubhub.com/demetri-martin-montclair-tickets-9-24-2022/event/150241243/?quantity=1

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/02005CC894887E09