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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

coop2391
Pit Crew

Re: Map Errors on Site

Can you add a GA Floor for The Mars Volta on 10/1/22 in Boston, MA?

 

https://www.ticketmaster.com/the-mars-volta-tour-boston-massachusetts-10-01-2022/event/01005CD0E032C...

 

mars.PNG

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:  Me First 9/29/2022

 

Issue: No map onsite

 

Link to the event on StubHub.com:

https://www.stubhub.com/me-first-and-the-gimme-gimmes-minneapolis-tickets-9-29-2022/event/150306206/...

 

Link to the event from the primary ticket provider:

https://concerts.livenation.com/event/06005CEDB2412874

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:  Trash Taste 9/30/2022

 

Issue: No map onsite

 

Link to the event on StubHub.com:

https://www.stubhub.com/trash-taste-royal-oak-tickets-9-30-2022/event/150302759/?quantity=1

 

Link to the event from the primary ticket provider:

https://www.axs.com/events/441339/trash-taste-tickets

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:  Matt Nathanson 9/30/2022

 

Issue: No map onsite

 

Link to the event on StubHub.com:

https://www.stubhub.com/matt-nathanson-portland-tickets-9-30-2022/event/150252473/?quantity=0

 

Link to the event from the primary ticket provider:

https://www.etix.com/ticket/p/6647777/matt-nathanson-portland-revolution-hall

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a follow-up to add event map, please add RAIL SECTION. 

Event Name: NGHTMRE 

Venue: South Side Ballroom

Event Date & Time:  Nov 26, 2022, 8:00 PM

Stubhub Link: https://www.stubhub.com/nghtmre-dallas-tickets-11-26-2022/event/150358254/?clickref=1101lwapwYX5&utm...

Primary Link:https://www.ticketmaster.com/event/0C005D048FA36CD7?wt.mc_id=EML_TMNT533881_338401_0[PC_eventImage&e... NIGHTV.JPG

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

We would like to make a follow-up to add the map for this event:

Event Name: Knotfest Roadshow - Slipknot

Venue: Great Southern Bank Arena

Event Date & Time: Sep 21, 2022, 6:30 PM

Stubhub Link:https://www.stubhub.com/slipknot-springfield-tickets-9-21-2022/event/150242090/?clickref=1101lwapCqf...

Primary Link: https://mpv.tickets.com/?agency=MISV_PLAGENCY_MPV&orgid=41949&pid=9103112#/event/9103112/ticketlist/... slip.JPG

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a follow-up to add these options:
General Admission
General Admission Bleachers
 

Event Name: CAAMP 

Venue: Cityparks Summerstage

Event Date & Time: Sep 21, 2022, 6:00 PM

Stubhub Link: https://www.stubhub.com/caamp-new-york-tickets-9-21-2022/event/150252465/?clickref=1101lwapH7xE&utm_...

Primary Link: https://www.axs.com/events/439237/caamp-tickets?skin=summerstage

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance follow up to add event map, please add F1 and F2.

Event Name: Foreigner 

Venue: Idaho Center

Event Date & Time: Sep 21, 2022, 8:00 PM

Stubhub Link: https://www.stubhub.com/foreigner-nampa-tickets-9-21-2022/event/105286618/?clickref=1100lwa6HNZC&utm...

Primary Link: https://ictickets.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AFIC%3AFIC21%3A0915F%3... for.JPG

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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to update the map seat for the event below:

 

Atmosphere

Belasco Theater Los Angeles|Los Angeles, CA

Sun, Oct 16, 2022, 7:00 PM
Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to update map seat for event below:

 

Jo Koy

Liberty First Credit Union Arena|Ralston, NE

Sat, Sep 24, 2022, 8:00 PM
Reply
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