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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Markb11
Team Mascot

Re: Map Errors on Site

PARKING PASSES ONLY Houston Texans at Chicago Bears

Sun Sep 25 2022 12:00 PM

- Link to the event on our site

- A link to a correct map (if you have one)

 

VIP South Lot Missing

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add map for below event:

Trinity of Terror Tour - Black Veil Brides
Andrew J Brady ICON Music Center, Cincinnati, OH
September 18, 2022, 6:30 PM

 

Stubhub link: https://www.stubhub.com/black-veil-brides-cincinnati-tickets-9-18-2022/event/150260244/

 

Primary ticket provider link: https://www.ticketmaster.com/event/16005CC8B19B43F7

 

Thanks,

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add map for below event:
The Avalanches
Roseland Theater, Portland, OR
September 19, 2022, 8:00 PM

Stubhub link: https://www.stubhub.com/the-avalanches-portland-tickets-9-19-2022/event/104916312/

 

Primary ticket provider link: https://event.etix.com/ticket/online/performanceSale.do?performance_id=6287682&method=restoreToken

 

Thanks,

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Balcony seated section for below event:
The Avalanches
Roseland Theater, Portland, OR
September 19, 2022, 8:00 PM

Stubhub link: https://www.stubhub.com/the-avalanches-portland-tickets-9-19-2022/event/104916312/

 

Primary ticket provider link: https://event.etix.com/ticket/online/performanceSale.do?performance_id=6287682&method=restoreToken

 

Thanks,

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add VIP section on Stubhub map for below event:
One Ok Rock
Emos Austin, Austin, TX
September 19, 2022, 6:30 PM

Stubhub link: https://www.stubhub.com/one-ok-rock-austin-tickets-9-19-2022/event/150252747/

 

Primary ticket provider link: https://emosaustin.frontgatetickets.com/event/svtuezmqpteg1l9c

Thanks,

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add VIP section on Stubhub map for below event:
Barns Courtney
Emos Austin, Austin, TX
September 20, 2022, 7:00 PM

Stubhub link: https://www.stubhub.com/barns-courtney-austin-tickets-9-20-2022/event/105216948/

 

Primary ticket provider link: https://emosaustin.frontgatetickets.com/event/r7h7yufbf7zvojny

 

Thanks,

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add map for below event:
Matt Nathanson
CMA Theater at Country Music Hall Of Fame, Nashville, TN
Sep 20, 2022, 7:30 PM

Stubhub link: https://www.stubhub.com/matt-nathanson-nashville-tickets-9-20-2022/event/150264013/

 

Primary ticket provider link: https://www.countrymusichalloffame.org/calendar/matt-nathanson-cma-theater-2022

 

Thanks,

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Floor map for below event:
Michael Buble
Footprint Center, Phoenix, AZ
September 20, 2022, 8:00 PM

Stubhub link: https://www.stubhub.com/michael-buble-phoenix-tickets-9-20-2022/event/105265475/

 

Primary ticket provider link: https://www.ticketmaster.com/event/19005C8DA23F2654

 

Thanks,

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add F1 and F2 sections to Stubhub map for below event:
Foreigner
Idaho Center, Nampa, ID
September 21, 2022, 8:00 PM

Stubhub link: https://www.stubhub.com/foreigner-nampa-tickets-9-21-2022/event/105286618/

 

Primary ticket provider link: https://ictickets.evenue.net/cgi-bin/ncommerce3/SEGetEventList?groupCode=HITS&linkID=nampa&shopperCo...

 

Thanks,

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add map for below event:
Knotfest Roadshowt
Great Southern Bank Arena, Springfield, MO
September 21, 2022, 6:30 PM

Stubhub link: https://www.stubhub.com/slipknot-springfield-tickets-9-21-2022/event/150242090/

 

Primary ticket provider link: https://mpv.tickets.com/?agency=MISV_PLAGENCY_MPV&orgid=41949&pid=9103112#/event/9103112/ticketlist/...

 

Thanks,

Reply
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