Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[mariefe_madrid]

Hi Team,

Requeting to update the map seat on the event below:

Emo Night Brooklyn (18+ Event)

Mercury Ballroom|Louisville, KY

Sat, Oct 08, 2022, 9:00 PM

SH Link: https://www.stubhub.com/emo-night-brooklyn-louisville-tickets-10-8-2022/event/150427141/?sections=59...

Prim Link: https://concerts.livenation.com/emo-night-brooklyn-event-is-18-louisville-kentucky-10-08-2022/event/...

Thank you

[lotustixmalou]

Hi team,

Please, add sections F, G, H, J, K and L on Stubhub map for below event:
Jelly Roll
MegaCorp Pavilion, Newport, KY
September 23, 2022, 6:30 PM

Stubhub link: https://www.stubhub.com/jelly-roll-newport-tickets-9-23-2022/event/150294988/

Primary ticket provider link: https://www.axs.com/events/441224/jelly-roll-tickets

Thanks,

[lotus_gaymarie]

Event name: Fletcher 10/31/22 

Link to the event on StubHub.com:

https://www.stubhub.com/fletcher-manhattan-tickets-10-31-2022/event/150256006/?quantity=0

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/00005CD63F4DAA0F

Issue: No map onsite

[lotus_gaymarie]

Event name:  Intocable 09/25/22

Link to the event on StubHub.com

https://www.stubhub.com/intocable-santa-barbara-tickets-9-25-2022/event/105249882/?quantity=0

Link to the event from the primary ticket provider

https://www.axs.com/events/429757/intocable-tickets

Issue: Gold Circle center, left and right sections should be removed

[lotustixmalou]

Hi team,

Please, change section label of Balcony to Mezzanine on Stubhub map for below event:
Sarah McLachlan
Arlington Theatre, Santa Barbara, CA
September 23, 2022, 8:00 PM

Stubhub link: https://www.stubhub.com/sarah-mclachlan-santa-barbara-tickets-9-23-2022/event/105254332/

Primary ticket provider link: https://www.axs.com/events/430164/sarah-mclachlan-tickets

Thanks,

[lotustixmalou]

Hi team,

Please, add map for below event:
Heather McDonald
The Neptune Theatre, Seattle, WA
September 23, 2022, 8:00 PM

Stubhub link: https://www.stubhub.com/heather-mcdonald-halifax-tickets-9-23-2022/event/150449985/

Primary ticket provider link: https://www.ticketmaster.com/event/0F005CFADB845751

Thanks,

[lotustixmalou]

Hi team,

Please, add Floor map for below event:
iHeartRadio Fiesta Latina
FTX Arena, Miami, FL
October 15, 2022, 8:00 PM

Stubhub link: https://www.stubhub.com/iheartradio-fiesta-latina-miami-tickets-10-15-2022/event/150312985/

Primary ticket provider link: https://www.ticketmaster.com/event/0D005CDBBF06BF68

Thanks,

[lotus_gaymarie]

Event name:  Atmosphere 10/16/22

Link to the event on StubHub.com

https://www.stubhub.com/atmosphere-los-angeles-tickets-10-16-2022/event/150410155/?quantity=0

Link to the event from the primary ticket provider

https://concerts.livenation.com/event/09005D1A059A7D43

Incorrect map:

Correct map:

[Quiennie]

Hi Team,

Please update map on Stubhub for this event: Two Feet 09/28/22

Stubhub Link: https://www.stubhub.com/two-feet-minneapolis-tickets-9-28-2022/event/150239833/?

Primary Link: https://www.axs.com/events/436389/two-feet-tickets?cid=usaffjambase&utm_source=jambase&utm_campaign=...


Thanks,

Quiennie

[Quiennie]

Hi Team,

Please update map on Stubhub for this event: Usher Afterparty 10/15/2022

Stubhub Link: https://www.stubhub.com/usher-my-way-residency-afterparty-las-vegas-tickets-10-15-2022/event/1503701...?

Primary Link: https://www.ticketmaster.com/usher-my-way-residency-afterparty-a-las-vegas-nevada-10-15-2022/event/2...


Thanks,

Quiennie