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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

JONA
Rookie

Re: Map Errors on Site

Hi Team,


Please add  StubHub map for Denzel Curry 09/24/22  to match the map on the primary market. Kindly see link below for reference:

 

 

https://tix.axs.com/5y8TFAAAAAAB88CCAAAAAACQ%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fDEZpcnN0IEF2ZW51ZQD%2f%2f%...

 

 

 

Thanks,

Jona

Reply
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JONA
Rookie

Re: Map Errors on Site

Hi Team,


Please add  StubHub map for And That's Why We Drink 09/24/22  to match the map on the primary market. Kindly see link below for reference:

 

https://concerts.livenation.com/event/3A005CECE37A3E97?

 

Thanks,

Jona

Reply
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JONA
Rookie

Re: Map Errors on Site

Hi Team,


Please add  StubHub map for The Cult Under The Midnight Sun 09/24/22  to match the map on the primary market. Kindly see link below for reference:

 

 

https://www.ticketmaster.com/event/06005CEF8D9C33A5?wt.mc_id=EML_TMNT518680_534029_0[PC_eventImage&e...

 

 

 

Thanks,

Jona

Reply
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JONA
Rookie

Re: Map Errors on Site

Hi Team,


Please  update StubHub map and add  Floors A,B and C   for  Jo Koy 09/24/22  to match the map on the primary market. Kindly see link below for reference:

 

https://libertyfirstcreditunionarena.evenue.net/cgi-bin/ncommerce3/EVExecMacro?linkID=global-ralston...

 

 

Thanks,

Jona

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name:  Billy Strings 11/09/22

 

Issue: NO MAP ON SITE

 

Link to the event on StubHub.com:

https://www.stubhub.com/billy-strings-rochester-tickets-11-9-2022/event/150260880/?clickref=1100lvUR...

 

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/00005CD58900143D

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting for map seat on the event below:

BoDeans (21+ Event)

Potawatomi Bingo Casino-Northern Lights Theater|Milwaukee, WI

Thu, Dec 29, 2022, 8:00 PM
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Rkz1208
Rookie

Add Event Book of Mormon Sacramento

Please add event Book of Mormon in Sacramento on Thursday, November 10, 2022 at 7:30 PM PST.

Reply
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Vina
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Kindly please update map for below event, It should have Sections LOGE 1 and 2.

 

Event Name -Guitar Pull
Event Date -Nov 06, 2022
Event Time -7:30 PM
Venue -Duke Energy Center - Mahaffey Theater|Saint Petersburg, FL
Event Link -https://www.ticketmaster.com/event/0D005D1AB630D696


Thank you!

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a follow-up  to add this event on Stubhub.

Event Name: Disney On Ice: Find Your Hero

Venue: Budweiser Gardens, London, ON

Event Date & Time: Jan 29, 2023, 11:00 AM

Primary Link: https://budweisergardens.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AGLOBAL-LABATT%...dis 11.JPG

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a follow-up  to add this event on Stubhub.

Event Name: Disney On Ice: Find Your Hero

Venue: Budweiser Gardens, London, ON

Event Date & Time: Jan 28, 2023, 11:00 AM

Primary Link: https://budweisergardens.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AGLOBAL-LABATT%...dis 11.JPG

Reply
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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here