Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Mauflores]

Hi Team,

Seeking your assistance to update the flor section for this event.

Event Name: A Day To Remember

Venue: Moda Center

Event Date & Time: Oct 10, 2022, 6:00 PM

Stubhub Link: https://www.stubhub.com/a-day-to-remember-portland-tickets-10-10-2022/event/105281262/?clickref=1101...

Primary Link: https://www.ticketmaster.com/event/0F005CA3E7DF6627?wt.mc_id=EML_TMNT533880_570257_0[PC_eventImage&e...

[Quiennie]

Hi Team,

Please update map on Stubhub for this event:

Aaron Lewis
Thu 01 Dec 2022 19:30
Spartanburg Memorial Auditorium, Spartanburg, SC

Stubhub Link: https://www.stubhub.com/aaron-lewis-spartanburg-tickets-12-1-2022/event/150225452/?

Primary Link: https://www.ticketmaster.com/aaron-lewis-spartanburg-south-carolina-12-01-2022/event/2D005CB0651A263...


Thanks,

Quiennie

[Mauflores]

Hi Team,

Seeking your assistance to add the map for this event.

Event Name: Thomas Rhett

Venue: Vibrant Arena at The Mark

Event Date & Time: Oct 13, 2022, 7:30 PM

Stubhub Link: https://www.stubhub.com/thomas-rhett-moline-tickets-10-13-2022/event/150421194/?clickref=1101lwaRiA9...

Primary Link: https://www.ticketmaster.com/event/06005C32E9246777?wt.mc_id=EML_TMNT533881_568928_0[PC_eventImage&e... 

[Quiennie]

Hi Team,

Please update map on Stubhub for this event:

Sarah Brightman: A Starlight Symphony
Friday, October 14, 2022 8:00 PM PDT
Venetian Theatre at the Venetian Las Vegas — Las Vegas, Nevada


Stubhub Link: https://www.stubhub.com/sarah-brightman-las-vegas-tickets-10-14-2022/event/150165562/

Primary Link: https://www.ticketmaster.com/sarah-brightman-a-starlight-symphony-las-vegas-nevada-10-14-2022/event/...


Thanks,

Quiennie

[Quiennie]

Hi Team,

Please update map on Stubhub for this event:

Michael Feinstein
Wed 09 Nov 2022 19:00
The Des Plaines Theatre, Des Plaines, Illinois

Stubhub Link: https://www.stubhub.com/michael-feinstein-des-plaines-tickets-11-9-2022/event/150137337/?

Primary Link: https://www.etix.com/ticket/p/6536530/michael-feinstein-des-plaines-des-plaines-theatre?searchType=v...


Thanks,

Quiennie

[JONA]

Hi Team, 

Please add StubHub map for this event Goo Goo Dolls 11/16/22  to match the map on the primary market with link below for reference:  

https://www.etix.com/ticket/p/2955664/goo-goo-dolls-lubbock-the-buddy-holly-hall-helen-devitt-jones-...

Thanks,

Jona

[JONA]

Hi Team,

Kindly update Stubhub map for Lizzo 10/25/22 with Pit section and Floor1- Floor 5 to match the primary market map on the link below for reference:

https://www.ticketmaster.com/lizzo-the-special-tour-austin-texas-10-25-2022/event/3A005C98965D2F0E?w...

Thanks,

Jona

[pomalley44]

PARKING PASSES ONLY Stanford Cardinal Football at Notre Dame Fighting Irish Football

10/15/22

https://www.stubhub.com/parking-passes-only-notre-dame-fighting-irish-football-notre-dame-tickets-9-...

Current Map: https://und.com/wp-content/uploads/2022/08/ParkingMap_2022.pdf

Importantly, your map and listing doesn't differentiate between Burke North and Burke South and instead has all listings under Burke Golf Course. Burke North and Burke South are two separate lots with separate entrances requiring different tickets.

This is an issue for every event at Notre Dame Stadium.

[UMichFan]

University of Michigan (Michigan Stadium). Problem in general, but using Maryland game on 9-24-22 as an example.

https://www.stubhub.com/michigan-wolverines-football-ann-arbor-tickets-9-24-2022/event/105152123/

Stub Hub map incorrectly portrays Section 22 as yard 30 to 45, and section 24 as yard 27 to 39. The aisle size for section 24 is incorrect as compared to section 22. Section 22 is more popular (according to stub hub) because the picture implies it is closer to the 50-yard line. Ticket sellers in section 24 are being unfairly disadvantaged.  

Map from University of Michigan (below) portrays the section sizes and aisle sizes are being equal and section 22 and 24 are both equidistant from the 50-yard line as is true in the stadium.

https://mgoblue.com/sports/2017/6/16/tickets-football.aspx

[bearcub_27]

https://www.stubhub.com/wisconsin-badgers-women-s-volleyball-madison-tickets-9-23-2022/event/1502930...

Listing showing reserved tickets. Upper deck should be General Admission.