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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Vina
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Kindly please add a map for below event:

Event Name -The Wallflowers
Event Date -Oct 18, 2022
Event Time -7:30 PM
Venue -CMA Theater at Country Music Hall Of Fame|Nashville, TN
Event Link -https://www.countrymusichalloffame.org/calendar/the-wallflowers-live-10182022


Thanks!

Reply
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bennyLT96
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add a map for the event below:

 

Event Name: Zac Brown Band: Out In The Middle Tour

Venue: Chase Field, Phoenix, AZ

Event Date & Time: November 19 2022 - 6:00 PM

Stubhub Link: https://www.stubhub.com/zac-brown-band-phoenix-tickets-11-19-2022/event/105173691/?sortBy=ROW

Primary Link: https://www.livenation.com/event/G5v0Z97LtOdYW/zac-brown-band-out-in-the-middle-tour

 

Thanks!

Reply
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Vina
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Kindly please update map for below event, primary map does not have the Orchestra Pit. Map originally consists of Orchestra and Balcony sections only. Please refer to pimary link below:

 

Event Name -Russell Peters
Event Date -Nov 05, 2022
Event Time -8:00 PM
Venue -Paramount Theatre Oakland|Oakland, CA
Event Link -https://www.ticketmaster.com/event/1C005C9A112AA17E?wt.mc_id=EML_TMNT533881_586316_0[PC_eventImage&et_cid=TM...
Thanks!

Reply
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bennyLT96
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add a map on SH for the event below:

 

Event Name: The Wallflowers

Venue: CMA Theater

Event Date & Time: 10/18/2022 - 7:30 PM

Stubhub Link: https://www.stubhub.com/wallflowers-nashville-tickets-10-18-2022/event/150330684/

Primary Link: https://www.countrymusichalloffame.org/calendar/the-wallflowers-live-10182022

 

Thank you!

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a follow-up to add map for this event:

Event Name: Engelbert Humperdinck

Venue: Sycuan Casino

Event Date & Time: Oct 09, 2022, 6:00 PM

Stubhub Link: https://www.stubhub.com/engelbert-humperdinck-el-cajon-tickets-10-9-2022/event/150246325/?clickref=1...

Primary Link: https://sycuancasino.yapsody.com/event/book/726059/31432839eng.JPG

Reply
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beaup
Team Mascot

Re: Map Errors on Site

Event - AEW - All Elite Wrestling - 2 Day Pass (11/18 - 11/19)

 

https://www.stubhub.com/aew-dynamite-newark-tickets-11-18-2022/event/150471938

 

The floor seating for some reason is not available, however it is for the other programs (not part of the two night package) and those are the correct seating maps.

 

Ex: AEW Rampage Tickets - StubHub

Ex 2 : AEW Full Gear Tickets - StubHub

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to remove section 100, 101, 102 and 103 on stubhub map.

Event Name: Lamb Of God

Venue: Pavilion at Toyota Music Factory

Event Date & Time: Oct 20, 2022, 6:00 PM

Stubhub Link: https://www.stubhub.com/lamb-of-god-irving-tickets-10-20-2022/event/150227666/?clickref=1100lwaK24MF...

Primary Link: https://concerts.livenation.com/event/0C005CC2C7593165?wt.mc_id=EML_TMNT533881_594423_0[PC_eventImag... lamb.JPG

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,


Please update map on Stubhub for this event: 

 

Clutch
Sat 01 Oct 2022 19:30
Diamond Ballroom, Oklahoma City, OK

Stubhub Link: https://www.stubhub.com/clutch-oklahoma-city-tickets-10-1-2022/event/150243888/?

Primary Link: https://www.etix.com/ticket/p/2578219/clutch-oklahoma-city-diamond-ballroom?cobrand=diamond&partner_...


Thanks,

Quiennie

Reply
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ticketmvp
Olympian

Re: Map Errors on Site

TobyMac on 9/30 is listed at the incorrect venue with an incorrect seating chart. The show is listed on StubHub as American Bank Center Arena. It is actually being held at Selena Auditorium at the American Bank Center

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update not interactive Stubhub event map.

 

Stubhub Link:

Blue Man Group Tickets - StubHub

Reply
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