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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to add map seat on the event below:

 

Giggly Squad

Center Stage Atlanta|Atlanta, GA

Fri, Nov 11, 2022, 7:30 PM
Reply
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RmOropesa
Zamboni Driver

Re: Incorrect Event Info

Hi Team,

 

Seeking your assistance to update and add Floor Sections 1-6 for the below event:

Event Name: Christian Nodal
Venue: EagleBank Arena Fairfax, VA
Event Date & Time:  Fri, Oct 21, 2022, 8:00 PM

 

Stubhub Link: https://www.stubhub.com/christian-nodal-fairfax-tickets-10-21-2022/event/150249364/?sections=257118&...

Primary Link: https://www.ticketmaster.com/event/15005CD1AC8E2D7F?wt.mc_id=EML_TMNT533881_624709_0[PC_eventImage&e...

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a follow up to make seat map as GA VIP and GENERAL ADMISSION only for this event:

Event Name: Matt Maeson

Venue: Mission Ballroom

Event Date & Time:  Oct 19, 2022, 8:00 PM

Stubhub Link: https://www.stubhub.com/matt-maeson-denver-tickets-10-19-2022/event/105292787/?clickref=1100lwaRDFkX...

Primary Link: https://www.axs.com/events/435737/matt-maeson-tickets?aff=usaffsongkick

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update unavailable event map.

 

Stubhub Link:

Jo Koy Tickets - StubHub

 

Primary Link:

Jo Koy Tickets Dec 11, 2022 Toppenish, WA | Ticketmaster

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a follow up to add this event on stubhub:

Event Name: Engelbert Humperdinck

Venue: Capitole Theatre

Event Date & Time: Nov 15, 2022, 8:00 PM

Primary Link: https://www.ticketmaster.com/event/31005D2124BE795A

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a follow up to add this event on stubhub:

Event Name: Sawyer Brown

Venue: Edmonton EXPO Centre Edmonton, AB

Event Date & Time: Nov 12, 2022, 7:00 PM

Primary Link: https://www.ticketmaster.com/event/11005D210D706526

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a follow-up to add the map for this event:

Event Name: Joe Gatto

Venue: Frauenthal Center for the Performing Arts

Event Date & Time:  Nov 17, 2022, 7:00 PM

Stubhub Link: https://www.stubhub.com/joe-gatto-muskegon-tickets-11-17-2022/event/150450056/?clickref=1101lwbcujHH...

Primary Link: https://www.etix.com/ticket/p/4595344/joe-gattos-night-of-comedy-muskegon-frauenthal-theater-at-frau... joeh.JPG

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance  for a follow up to add this event on stubhub.

Event Name: Dr. Kizzmekia Corbett

Venue: Steven Tanger Center for the Performing Arts

Event Date & Time: Feb 06, 2023, 7:30 PM

Primary Link: https://www.ticketmaster.com/event/2D005D11ADDB277C?wt.mc_id=EML_TMNT533880_555000_0[PC_eventImage&e...

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add the map for this event:

Event Name: Kathleen Madigan

Venue: Great Cedar Showroom at Foxwoods Casino

Event Date & Time: Mar 31, 2023, 8:00 PM

Stubhub Link: https://www.stubhub.com/kathleen-madigan-mashantucket-tickets-3-31-2023/event/150452231/?clickref=10...

Primary Link: https://www.ticketmaster.com/event/1D005D21F8A46F35?wt.mc_id=EML_TMNT533881_631174_0[PC_eventImage&e...kkth.JPG

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a follow up to add map for this event:

Event Name: Thomas Rhett

Venue: Vibrant Arena at The Mark

Event Date & Time: Oct 13, 2022, 7:30 PM

Stubhub Link: https://www.stubhub.com/thomas-rhett-moline-tickets-10-13-2022/event/150421194/?clickref=1011lwbEBi3...

Primary Link: https://www.ticketmaster.com/event/06005C32E9246777?wt.mc_id=EML_TMNT533881_568928_0[PC_eventImage&e...trh.JPG

Reply
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