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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

dubbreak
Stagehand

Please add event - New York Film Festival: White Noise

Please add this opening night New York Film Festival screening and Q&A with director and cast -- event is THIS WEEK -- please add:

 

New York Film Festival - WHITE NOISE
Friday 9/30 6pm
Alice Tully Hall, Lincoln Center NY, NY

https://www.filmlinc.org/nyff2022/films/white-noise/

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Kyle Kinane 11/21/22 

 

Issue: NO MAP ONSITE

 

Link to the event on StubHub.com:

https://www.stubhub.com/kyle-kinane-chicago-tickets-11-21-2022/event/150454203/

 

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/04005D2DB5B01730

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, provide section labels and floor map for below event:
Mary J Blige
Toyota Center, Houston, TX
October 01, 2022, 8:00 PM

 

Stubhub link: https://www.stubhub.com/mary-j-blige-houston-tickets-10-1-2022/event/150239929/

 

Primary ticket provider link: https://tix.axs.com/AQAAAAAAAAB%2bf1SXBAAAAAAT%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fB3JvY2tldHMA%2f%2f%2f%2f...

 

Thanks

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Stubhub map for below event:
Dustin Lynch
PNC Pavilion, Cincinnati, OH
October 01, 2022, 8:00 PM

 

Stubhub link: https://www.stubhub.com/dustin-lynch-cincinnati-tickets-10-1-2022/event/150227041/

 

Primary ticket provider link: https://www.ticketmaster.com/event/16005CAC7F4523F4

 

Thanks

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, change Pit 1, Pit 2 and Pit 3 sections to unreserved General Admission section on Stubhub map for below event:
Carly Rae Jepsen
The Met Philadelphia, Philadelphia, PA
October 01, 2022, 8:00 PM

 

Stubhub link: https://www.stubhub.com/carly-rae-jepsen-philadelphia-tickets-10-1-2022/event/150229480/

 

Primary ticket provider link: https://concerts.livenation.com/event/02005CBFC03B6D43

 

Thanks,

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Trash Taste 9/30/2022

 

Issue: NO MAP ONSITE

 

Link to the event on StubHub.com:

https://www.stubhub.com/trash-taste-royal-oak-tickets-9-30-2022/event/150302759/

 

Link to the event from the primary ticket provider:

https://www.axs.com/events/441339/trash-taste-tickets

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Matt Nathanson 9/30/2022

 

Issue: NO MAP ONSITE

 

Link to the event on StubHub.com:

https://www.stubhub.com/matt-nathanson-portland-tickets-9-30-2022/event/150252473/

 

Link to the event from the primary ticket provider:

https://www.etix.com/ticket/p/4588892/matt-nathanson-portland-revolution-hall

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Stubhub map for below event:
Bert Kreischer
Vina Robles Amphitheatre, Paso Robles, CA
October 01, 2022, 8:00 PM

 

Stubhub link: https://www.stubhub.com/bert-kreischer-paso-robles-tickets-10-1-2022/event/150297030/

 

Primary ticket provider link: https://www.ticketmaster.com/event/09005CC190F42FA0

 

Thanks

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, change Floor General Admission to Reserved Floor sections on Stubhub map for below event:
Chapo Trap House
Vic Theatre, Chicago, IL
October 01, 2022, 8:00 PM

 

Stubhub link: https://www.stubhub.com/chapo-trap-house-chicago-tickets-10-1-2022/event/150298033/

 

Primary ticket provider link: https://tix.axs.com/3ckgKQAAAAASmRZ%2bAAAAAADa%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fBXRoZW1lAP%2f%2f%2f%2f%2...

 

Thanks,

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Stubhub map for below event:
The Knocks
House of Blues Houston, Houston, TX
October 01, 2022, 7:00 PM

 

Stubhub link: https://www.stubhub.com/event/150177718

 

Primary ticket provider link: https://concerts.livenation.com/event/3A005CA413EF9B1F

 

Thanks,

Reply
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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here