Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[lotus_gaymarie]

Event name: Chapo Trap House 10/01/22

Link to the event on StubHub.com:

https://www.stubhub.com/chapo-trap-house-chicago-tickets-10-1-2022/event/150298033/

Link to the event from the primary ticket provider :

https://www.axs.com/events/441326/chapo-trap-house-tickets

Incorrect map: Floor sections should be seated

Correct map:

[BT11]

PARKING PASSES ONLY Nebraska Cornhuskers at Purdue Boilermakers Football

Saturday, October 15, 2022

https://www.stubhub.com/parking-passes-only-purdue-boilermakers-football-west-lafayette-tickets-10-1...

https://purduesports.com/sports/2019/4/9/football-parking?id=4579

Parking Lot FF is not shown on StubHub site, but is a day-of parking lot that Purdue Athletics sells parking passes for. 

[BaconPlate]

The Mars Volta Tour
More Info
Sat • Oct 01 • 8:00 PM
MGM Music Hall at Fenway, Boston, MA

SH LINK

https://www.stubhub.com/mars-volta-boston-tickets-10-1-2022/event/150250036/

TM LINK

https://www.ticketmaster.com/the-mars-volta-tour-boston-massachusetts-10-01-2022/event/01005CD0E032C...

FLOOR SHOULD BE GA

Thanks

[angeldulce18]

Hi Team,

Please update unavailable event map.

Stubhub link:

Amy Schumer Tickets - Amy Schumer Concert Tickets and Tour Dates - StubHub

Primary Link:

Resorts World Theatre - Ticketing System (axs.com)

[Lotusjoyce]

Please update the Floor sections into 101-106

Jeff Beck
San Jose Civic | San Jose, CA
Wed, Nov 09, 2022, 8:00 PM

https://www.stubhub.com/jeff-beck-san-jose-tickets-11-9-2022/event/150362833/?quantity=0&priceRange=...

https://www.ticketmaster.com/jeff-beck-live-in-concert-san-jose-california-11-09-2022/event/1C005D02...?

[LazyRadish]

Busch Stadium section Coca Cola Rooftop Deck is not selectable from the map on the app or desktop. It doesn’t work for any Busch stadium event, but below is a link to the October 2nd Cardinals game.
https://www.stubhub.com/st-louis-cardinals-st-louis-tickets-10-2-2022/event/105057758/?quantity=1

[E5150_Julian]

Issue with sections 113, 114, 101 and 126 for the entire Rockets season

Bad Map

https://www.stubhub.com/houston-rockets-houston-tickets-11-2-2022/event/150338448/

Good Map

Toyota Center - Ticketing System (axs.com)

[Vina]

Hi Team,

Kindly please add a map for below event:

Event Name -Goo Goo Dolls
Event Date - Nov 03, 2022
Event Time -8:00 PM
Venue -Fox Cities Performing Arts Center|Appleton, WI
Event Link -https://www.ticketmaster.com/goo-goo-dolls-chaos-in-bloom-appleton-wisconsin-11-03-2022/event/07005D0C6D7B0E...

Thanks!

[mariefe_madrid]

Hi Team,

Requesting to add map seat on the event below:

Chelsea Cutler

The Intersection|Grand Rapids, MI

Thu, Oct 27, 2022, 8:00 PM

StubHub Link: https://www.stubhub.com/chelsea-cutler-grand-rapids-tickets-10-27-2022/event/150244952/

Prim Link: https://event.etix.com/ticket/online/performanceSale.do?performance_id=3854475&method=restoreToken

Thank you

[Vina]

Hi Team,

Kindly please add a map for below event:

Event Name -Matt Maeson
Event Date -Nov 07, 2022
Event Time - 8:00 PM
Venue -Fox Theater Oakland|Oakland, CA
Event Link -https://www.ticketmaster.com/event/1C005CB8C0AB70CD
Thanks!