StubHub Community

TeamStubHub · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Vina · ‎09-29-2022

Hi Team,

Kindly please add a map for below event:

Event Name -Dita Von Teese
Event Date -Jan 24, 2023, 7:00 PM
Event Time -7:00 PM
Venue -Bayou Music Center|Houston, TX
Event Link -https://concerts.livenation.com/dita-von-teese-glamonatrix-houston-texas-01-24-2023/event/3A005D21F767900E
Thanks!

lotus_gaymarie · ‎09-29-2022

Event name: Me First and the Gimme Gimmes 10/08/22

Issue: NO MAP ON SITE

Link to the event on StubHub.com:

https://www.stubhub.com/me-first-and-the-gimme-gimmes-ottawa-tickets-10-8-2022/event/150422621/?quan...

Link to the event from the primary ticket provider:

https://www.ticketmaster.ca/me-first-and-the-gimme-gimmes-ottawa-ontario-10-08-2022/event/31005CEFB7...

mariefe_madrid · ‎09-29-2022

Hi Team.

Requesting map seat for the event below:

Trinity of Terror Tour - Motionless In White, Black Veil Brides, and Ice Nine Kills

Mississippi Coast Coliseum|Biloxi, MS

Mon, Nov 07, 2022, 6:30 PM

Stubhub Link: https://www.stubhub.com/trinity-of-terror-biloxi-tickets-11-7-2022/event/150333349/?quantity=1

Primary Link: https://www.ticketmaster.com/trinity-of-terror-tour-biloxi-mississippi-11-07-2022/event/1B005CFB7958....

Thank you

angeldulce18 · ‎09-29-2022

Hi Team,

Please add missing GA floor and update correct sec. name on Mezzanine and Balcony.

Stubhub Link:

Noah Reid Tickets - StubHub

Primary Link:

Noah Reid Tickets Nov 18, 2022 Toronto, ON | Ticketmaster

lotus_gaymarie · ‎09-29-2022

Event name: Damien Escobar 11/20/22

Issue: NO MAP ON SITE

Link to the event on StubHub.com:

https://www.stubhub.com/damien-escobar-detroit-tickets-11-20-2022/event/150306009/?quantity=0

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/damien-escobar-detroit-michigan-11-20-2022/event/08005CF28CD214F3

itsbpf · ‎09-29-2022

Stubhub states they have 3,000 tickets listed to this show and they have the wrong seating map!~ It seems unethical to sell tickets with a seating map that belonged to Key Arena which was closed down in October of 2018! The seating arrangement is now completely changed. Regretfully Stubhub is not listening as they failed to taken corrective action on the previous concerns I posted here.

Florence and The Machine

Thu 06 Oct 2022 20:00
Climate Pledge Arena Seattle, Washington

Wrong:

https://www.stubhub.com/florence-and-the-machine-seattle-tickets-10-6-2022/event/105247531/?quantity...

Correct:

https://www.ticketmaster.com/florence-the-machine-dance-fever-tour-seattle-washington-10-06-2022/eve...