Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[mariefe_madrid]

Hi Team.

Requesting map seat for the event below:

Trinity of Terror Tour - Motionless In White, Black Veil Brides, and Ice Nine Kills

Mississippi Coast Coliseum|Biloxi, MS

Mon, Nov 07, 2022, 6:30 PM

Stubhub Link: https://www.stubhub.com/trinity-of-terror-biloxi-tickets-11-7-2022/event/150333349/?quantity=1

Primary Link: https://www.ticketmaster.com/trinity-of-terror-tour-biloxi-mississippi-11-07-2022/event/1B005CFB7958....

Thank you

[angeldulce18]

Hi Team,

Please add missing GA floor and update correct sec. name on Mezzanine and Balcony.

Stubhub Link:

Noah Reid Tickets - StubHub

Primary Link:

Noah Reid Tickets Nov 18, 2022 Toronto, ON | Ticketmaster

[lotus_gaymarie]

Event name: Damien Escobar 11/20/22

Issue: NO MAP ON SITE

Link to the event on StubHub.com:

https://www.stubhub.com/damien-escobar-detroit-tickets-11-20-2022/event/150306009/?quantity=0

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/damien-escobar-detroit-michigan-11-20-2022/event/08005CF28CD214F3

[itsbpf]

Stubhub states they have 3,000 tickets listed to this show and they have the wrong seating map!~ It seems unethical to sell tickets with a seating map that belonged to Key Arena which was closed down in October of 2018! The seating arrangement is now completely changed. Regretfully Stubhub is not listening as they failed to taken corrective action on the previous concerns I posted here. 

Florence and The Machine

Thu 06 Oct 2022 20:00
Climate Pledge Arena Seattle, Washington

Wrong:

https://www.stubhub.com/florence-and-the-machine-seattle-tickets-10-6-2022/event/105247531/?quantity...

Correct: 

https://www.ticketmaster.com/florence-the-machine-dance-fever-tour-seattle-washington-10-06-2022/eve...

[Mauflores]

Hi Team,

Seeking your assistance to add the map for this event:

Event Name:Jann Arden

Venue: River Run Centre|Guelph, ON

Event Date & Time: Feb 15, 2023, 8:00 PM

Stubhub Link: https://www.stubhub.com/jann-arden-guelph-tickets-2-15-2023/event/150469714/?clickref=1101lwbm6Jn6&u...

Primary Link: https://riverrun.ca/whats-on/jann-arden-2/

[Quiennie]

Hi Team,

Please update map on Stubhub for this event: 

Cirque Musica Holiday Wonderland 12/20/22

Stubhub Link: https://www.stubhub.com/cirque-musica-baton-rouge-tickets-12-20-2022/event/150444786/?quantity=5

Primary Link: https://www.ticketmaster.com/event/1B005D2C99964064


Thanks,

Quiennie

[angeldulce18]

Hi Team,

Please update unavailable event map.

Stubhub Link:

Rodney Carrington Tickets - StubHub

Primary Link:

Rodney Carrington: Let Me In! Tickets Dec 29, 2022 Fort Smith, AR | Ticketmaster

[Mauflores]

Hi Team,

Seeking your assistance to add the map for this event:

Event Name: Zac Brown Band

Venue:Chase Field|Phoenix, AZ

Event Date & Time: Chase Field|Phoenix, AZ

Stubhub Link: https://www.stubhub.com/zac-brown-band-phoenix-tickets-11-19-2022/event/105173691/?clickref=1011lwbX...

Primary Link:https://www.ticketmaster.com/zac-brown-band-out-in-the-phoenix-arizona-11-19-2022/event/19005C47E980...

[Lotusjoyce]

No map on site, please update

Ryan Bingham
The Theater at Virgin Hotels Las Vegas | Las Vegas, NV
Sun, Dec 04, 2022, 8:00 PM

https://www.stubhub.com/ryan-bingham-las-vegas-tickets-12-4-2022/event/150443182/?quantity=0&priceRa...

https://www.axs.com/events/445282/ryan-bingham-with-the-texas-gentlemen-tickets

[Mauflores]

Hi Team,

Seeking your assistance to add the map for this event.

Event Name: Five Finger Death Punch with Brantley Gilbert

Venue: Wells Fargo Arena - Des Moines|Des Moines, IA

Event Date & Time: Dec 07, 2022, 6:30 PM

Stubhub Link: https://www.stubhub.com/five-finger-death-punch-des-moines-tickets-12-7-2022/event/150365959/?clickr...

Primary Link: https://hyveetix.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AGLOBAL-IOWA%3AWFA23%3A...