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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

No map on site, please update

 

Goose
Andrew J Brady ICON Music Center | Cincinnati, OH
Fri, Dec 30, 2022, 8:00 PM

 

https://www.stubhub.com/goose-cincinnati-tickets-12-30-2022/event/150448443/?quantity=0

 

https://www.ticketmaster.com/event/16005D2C762B0F2D

 

Screenshot 2022-09-29 225543.jpg

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting map seat for the event below:

 

Better Than Ezra

House of Blues Houston|Houston, TX

Sun, Nov 06, 2022, 7:00 PM

 

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting map seat on for the event below:

 

Bert Kreischer

Vibrant Arena at The Mark|Moline, IL

Fri, Oct 28, 2022, 7:00 PM
 
 
 
Thank you
Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting map seat for the event below:

 

Death Cab for Cutie (Rescheduled from 10/14)

Arvest Bank Theatre at The Midland|Kansas City, MO

Mon, Feb 06, 2023, 8:00 PM
Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting update on the map seat for the event below:

 

Bryan Adams

Scotiabank Saddledome|Calgary, AB

Wed, Nov 09, 2022, 8:00 PM
Reply
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Vina
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Kindly please add a map for below event:

Event Name -Dita Von Teese
Event Date -Feb 22, 2023, 7:00 PM
Event Time -7:00 PM
Venue -The Magnolia|El Cajon, CA
Event Link -https://concerts.livenation.com/event/0B005D21C45A1D4B
Thanks!

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,
Please update correct map sections to GA and GA 21+, kindly refer to primary link provided.

Stubhub Link:
Houndmouth Tickets - StubHub

 

Primary Link:
https://tix.axs.com/DrsuCQAAAABgERh7AAAAAABb%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fBXRoZW1lAP%2f%2f%2f%2f%2f%...

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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to update the FLOOR SECTION on the event below:

 

John Petrucci

Vic Theatre|Chicago, IL

Sun, Nov 13, 2022, 7:30 PM
Reply
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Vina
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Kindly please update map for below event, Orchestra Left, Center, Right should only be Orchestra General Admission.

 

Event Name -Bright Eyes
Event Date -Oct 25, 2022
Event Time -8:00 PM
Venue -Golden State Theatre|Monterey, CA
Event Link -https://www.etix.com/ticket/p/7779495/bright-eyes-monterey-golden-state-theatre


Thanks!

Reply
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Vina
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Kindly please add a map for below event:

Event Name -Nick Hakim
Event Date -Feb 08, 2023
Event Time -8:30 PM
Venue -The Regency Ballroom|San Francisco, CA
Event Link -https://www.axs.com/events/449411/nick-hakim-tickets
Thanks!
(your name)

Reply
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