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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

changaj
Zamboni Driver

Re: Map Errors on Site

The seating chart for the following event is incorrect. The GA Floor section should be one general area instead of being split into 4 sections (Floor 2, Floor 3, Floor 4, Floor 5) like it is on StubHub.

 

Gryffin - Alive Tour

Fri, Nov 11, 2022

https://www.stubhub.com/gryffin-austin-tickets-11-11-2022/event/105286474

 

Here is the map on Ticketmaster:

https://www.ticketmaster.com/gryffin-alive-tour-austin-texas-11-11-2022/event/3A005CADC6826433

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add General Admission Balcony section on Stubhub map for below event:
Dope Lemon
The Regency Ballroom, San Francisco, CA
October 03, 2022, 8:00 PM

 

Stubhub link: https://www.stubhub.com/dope-lemon-san-francisco-tickets-10-3-2022/event/150262847/

 

Primary ticket provider link: https://www.axs.com/events/440085/dope-lemon-tickets

 

Thanks,

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Stubhub map for below event:
Carly Rae Jepsen
Tennessee Theatre, Knoxville, TN
October 04, 2022, 8:00 PM

 

Stubhub link: https://www.stubhub.com/carly-rae-jepsen-knoxville-tickets-10-4-2022/event/150229494/

 

Primary ticket provider link: https://www.ticketmaster.com/event/1B005CC3BC095E62

 

Thanks,

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Stubhub map for below event:
Trey Anastasio
Orpheum Theatre, Phoenix, AZ
October 04, 2022, 7:30 PM

 

Stubhub link: https://www.stubhub.com/trey-anastasio-phoenix-tickets-10-4-2022/event/150310138/

 

Primary ticket provider link: https://www.etix.com/ticket/p/6873816/trey-anastasio-phoenix-orpheum-theatre-phoenix

 

Thanks,

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Stubhub map for below event:
Sabrina Claudio
House of Blues, Houston, TX
October 04, 2022, 7:00 PM

 

Stubhub link: https://www.stubhub.com/sabrina-claudio-houston-tickets-10-4-2022/event/150306093/

 

Primary ticket provider link: https://concerts.livenation.com/event/3A005CEFB9992EFB

 

Thanks,

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Stubhub map for below event:
Johnny Reid
Grand Theatre, Kingston, ON
October 04, 2022, 7:30 PM

 

Stubhub link: https://www.stubhub.com/johnny-reid-kingston-tickets-10-4-2022/event/105112804/

 

Primary ticket provider link: https://www.kingstongrand.ca/events/tickets/love-someone-an-intimate-evening-with-johnny-reid

 

Thanks,

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Stubhub map for below event:
Sabrina Claudio
House of Blues Houston, Houston, TX
October 04, 2022, 7:00 PM

 

Stubhub link: https://www.stubhub.com/sabrina-claudio-houston-tickets-10-4-2022/event/150306093/

 

Primary ticket provider link: https://concerts.livenation.com/event/3A005CEFB9992EFB

 

Thanks,

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Floor Left, Right and Center sections on Stubhub map for below event:


Michael Buble
Rogers Place, Edmonton, AB
October 05, 2022, 8:00 PM

 

Stubhub link: https://www.stubhub.com/michael-buble-edmonton-tickets-10-5-2022/event/150239908/

 

Primary ticket provider link: https://www.ticketmaster.com/an-evening-with-michael-buble-edmonton-alberta-10-05-2022/event/11005CC...

 

Thanks,

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Stubhub map for below event:
Matt Nathanson
Uptown Theatre Napa, Napa, CA
October 05, 2022, 8:00 PM

 

Stubhub link: https://www.stubhub.com/matt-nathanson-napa-tickets-10-5-2022/event/150261676/

 

Primary ticket provider link: https://www.ticketmaster.com/event/1C005CD7E56A5309

 

Thanks,

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Stubhub map for below event:
Joji
Armory, Minneapolis, MN
October 05, 2022, 7:30 PM

 

Stubhub link: https://www.stubhub.com/joji-minneapolis-tickets-10-5-2022/event/150236313/

 

Primary ticket provider link: https://www.ticketmaster.com/event/06005CC51B08E05E

 

Thanks,

Reply
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