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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: The Wallflowers 10/19/22

 

Issue: NO MAP ON SITE

 

Link to the event on StubHub.com:

https://www.stubhub.com/wallflowers-knoxville-tickets-10-19-2022/event/150309538/?quantity=1

 

Link to the event from the primary ticket provider :

https://www.ticketmaster.com/event/1B005CE81B4D44C4

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

Please, add Stubhub map for below event:
Walker Hayes


The Meadow Event Park, Doswell, VA
October 09 • 6:00 PM

 

Stubhub link: https://www.stubhub.com/walker-hayes-glen-allen-tickets-10-9-2022/event/150369414/

 

Primary ticket provider link: https://www.etix.com/ticket/online/performanceSale.do?method=switchSelectionMethod&selection_method=...

 

Thanks,

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Chicago 10/20/22

 

Issue: NO MAP ON SITE

 

Link to the event on StubHub.com:

https://www.stubhub.com/chicago-memphis-tickets-10-20-2022/event/105286473/?quantity=0

 

Link to the event from the primary ticket provider :

https://www.ticketmaster.com/event/1B005C9ABB464ABA

 

Reply
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BT11
Team Mascot

Re: Map Errors on Site

Parking Lot FF is not shown on the StubHub event map for Purdue Football games, but is a parking lot for which Purdue Athletics sells parking passes.  Can you please add Parking Lot FF to the Purdue Football parking map? Thank you!

 

 

Event Name: PARKING PASSES ONLY Nebraska Cornhuskers at Purdue Boilermakers Football

 

Date: Saturday, October 15, 2022

 

StubHub Event Site: https://www.stubhub.com/parking-passes-only-purdue-boilermakers-football-west-lafayette-tickets-10-1...

 

Purdue Athletics Football Parking Site: https://purduesports.com/sports/2019/4/9/football-parking?id=4579

 

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Stubhub map for below event:
The Mavericks
Burton Cummings Theatre, Winnipeg, MB
October 09 • 8:00 PM

 

Stubhub link: https://www.stubhub.com/the-mavericks-winnipeg-tickets-10-9-2022/event/150379768/

 

Primary ticket provider link: https://www.ticketmaster.ca/event/11005CA6C3AA6CED

 

Thanks,

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Lyle Lovett 10/21/2022

 

Issue: NO MAP ON SITE

 

Link to the event on StubHub.com:

https://www.stubhub.com/lyle-lovett-rochester-tickets-10-21-2022/event/150327306/?quantity=0

 

Link to the event from the primary ticket provider :

https://www.ticketmaster.com/event/06005CF90BE58FC3

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add VIP and Reserved Balcony sections on Stubhub map for below event:
Atmosphere
Roseland Theater, Portland, OR
October 10 • 8:00 PM

 

Stubhub link: https://www.stubhub.com/atmosphere-portland-tickets-10-10-2022/event/150399987/

 

Primary ticket provider link: https://event.etix.com/ticket/online/performanceSale.do?performance_id=4253253&method=restoreToken

 

Thanks,

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: John Mulaney 10/22/22

 

Issue: NO MAP ON SITE

 

Link to the event on StubHub.com:

https://www.stubhub.com/john-mulaney-el-paso-tickets-10-22-2022/event/150239472/?quantity=0

 

Link to the event from the primary ticket provider :

https://www.ticketmaster.com/event/0C005CC6FD8A4441

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Dope Lemon 10/22/2022

 

Issue: NO MAP ON SITE

 

Link to the event on StubHub.com:

https://www.stubhub.com/dope-lemon-toronto-tickets-10-22-2022/event/150262023/?quantity=0

 

Link to the event from the primary ticket provider :

https://www.ticketmaster.ca/event/10005CDBEE344E5B

https://www.ticketmaster.com/event/0C005CC6FD8A4441

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Jake Owen 10/22/2022

 

Issue: NO MAP ON SITE

 

Link to the event on StubHub.com:

https://www.stubhub.com/event/150167544?quantity=0

 

Link to the event from the primary ticket provider :

https://www.ticketmaster.com/event/06005CA5CB3382E9

Reply
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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here