Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[lotus_gaymarie]

Event name: John Petrucci 10/26/22

Issue: NO MAP ON SITE

Link to the event on StubHub.com:

https://www.stubhub.com/john-petrucci-new-orleans-tickets-10-26-2022/event/150354159/?quantity=0

Link to the event from the primary ticket provider:

https://concerts.livenation.com/event/1B005D050D1A8A32

[Quiennie]

Hi Team,

Please update map on Stubhub for this event: New Rory and Mal Live 12/02/22 

Stubhub Link: https://www.stubhub.com/new-rory-and-mal-live-new-york-tickets-12-2-2022/event/150378752/?quantity=5

Primary Link:  https://www.ticketmaster.com/new-rory-mal-live-new-york-new-york-12-02-2022/event/00005D16D2DC26A2?_...


Thanks,

Quiennie

[Quiennie]

Hi Team,

Please update map on Stubhub for this event: Jeff Foxworthy 12/01/22 

Stubhub Link: https://www.stubhub.com/jeff-foxworthy-prior-lake-tickets-12-1-2022/event/150427190/?quantity=5

Primary Link: https://www.ticketmaster.com/event/06005D1190281926


Thanks,

Quiennie

[Quiennie]

Hi Team,

Please update missing section on Stubhub map for this event: The Offspring 11/19/22

Stubhub Link: https://www.stubhub.com/the-offspring-saskatoon-tickets-11-19-2022/event/150488432/?quantity=0

Primary Link: https://www.ticketmaster.ca/event/11005D21C92E4F89


Thanks,

Quiennie

[JONA]

Hi team,

Kindly update StubHub  GA Floor map for this event Damso 01/27/2023 to match the map on the primary market with link below for reference:

https://www.ticketmaster.com/event/31005D28DC044FEA?wt.mc_id=EML_TMNT533880_619555_0[PC_eventImage&e...

Thanks,

Jona

[JONA]

Hi Team,

Please update StubHub map for Thomas Rhett 10/13/22  with link below for reference:

Primary Link: https://www.ticketmaster.com/event/06005C32E9246777?wt.mc_id=EML_TMNT533881_568928_0[PC_eventImage&e...

StubHub Link:   https://www.stubhub.com/thomas-rhett-moline-tickets-10-13-2022/event/150421194/

Thanks,

Jona

[JONA]

Hi Team,

Please add Stubhub map this event The Offspring 11/25/2022 to match the map  on the primary market with link below for reference:

https://selectyourtickets.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ARGP%3AEK22%3A... 

Thanks,

Jona

[nguyenk289]

Hi StubHub Support,

Please update the map for the following event:

Event Name: Sabrina Carpenter: emails i can't send Tour
Event Date: 10/7/2022
Event Venue: Lincoln Theatre DC

Stubhub Event Link (BAD MAP): https://www.stubhub.com/sabrina-carpenter-washington-tickets-10-7-2022/event/150360607

Correct Map Link: https://www.ticketmaster.com/sabrina-carpenter-emails-i-cant-send-washington-district-of-columbia-10...

Thank you!

[lotus_gaymarie]

Event name: Bring me the horizon 10/03/22

Issue: NO MAP ON SITE

Link to the event on StubHub.com:

https://www.stubhub.com/bring-me-the-horizon-houston-tickets-10-3-2022/event/105285287/?quantity=1

Link to the event from the primary ticket provider:

https://concerts.livenation.com/event/3A005CADAAD34C94

[Mauflores]

Hi Team,

Seeking your assistance follow-up to add this event on stubhub:

Event Name: Disney On Ice: Find Your Hero

Venue: Budweiser Gardens|London, ON

Event Date & Time: Jan 29, 2023, 11:00 AM

Primary Link: https://budweisergardens.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AGLOBAL-LABATT%...