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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Dustin Lynch 10/06/22

 

Link to the event on StubHub.com:

https://www.stubhub.com/dustin-lynch-wallingford-tickets-10-6-2022/event/150229023/?quantity=1

 

Link to the event from the primary ticket provider :

https://concerts.livenation.com/event/1D005CBEAF912DDB

 

Missing PIT section

 

Incorrect map:

Capture.PNG

 

Correct map:

Capture.PNG

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Tyler Henry 10/06/22

 

NO MAP ON SITE

 

Link to the event on StubHub.com:

https://www.stubhub.com/event/150203016?quantity=0

 

Link to the event from the primary ticket provider :

https://tickets.lutherburbankcenter.org/0/4671

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: John Petrucci 10/06/22

 

NO MAP ON SITE

 

Link to the event on StubHub.com:

https://www.stubhub.com/john-petrucci-ridgefield-tickets-10-6-2022/event/150494650/?quantity=0

 

Link to the event from the primary ticket provider :

https://tickets.ridgefieldplayhouse.org/WordVerification_Check.asp?LineType=0&LineID=4046&backurl=%2...

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Walker Hayes 10/06/22

 

NO MAP ON SITE

 

Link to the event on StubHub.com:

https://www.stubhub.com/walker-hayes-portland-tickets-10-6-2022/event/150354984/?quantity=1

 

Link to the event from the primary ticket provider :

https://www.ticketmaster.com/walker-hayes-glad-youre-here-tour-portland-maine-10-06-2022/event/01005...

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Dustin Lynch 10/07/22

 

Link to the event on StubHub.com:

https://www.stubhub.com/dustin-lynch-boston-tickets-10-7-2022/event/150229024/?quantity=1

 

Link to the event from the primary ticket provider :

https://www.ticketmaster.com/dustin-lynch-party-mode-tour-2022-boston-massachusetts-10-07-2022/event...

 

Incorrect map:

Capture.PNG

 

Correct map:

Capture1.PNG

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Goose 10/07/22

 

Link to the event on StubHub.com:

https://www.stubhub.com/goose-new-orleans-tickets-10-7-2022/event/150307108/?quantity=0&sections=&ti...

 

Link to the event from the primary ticket provider :

https://www.ticketmaster.com/an-evening-with-goose-new-orleans-louisiana-10-07-2022/event/1B005CEFE8...

 

Incorrect map:

Capture.PNG

 

Correct map:

Capture1.PNG

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Panic at the disco 10/07/22

 

NO MAP ONSITE 

 

Link to the event on StubHub.com:

https://www.stubhub.com/panic-at-the-disco-duluth-tickets-10-7-2022/event/105293300/?quantity=1

 

Link to the event from the primary ticket provider :

https://www.axs.com/events/435840/panic-at-the-disco-y-viva-las-vengeance-tour-tickets?skin=gassouth...

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to update the map and rename the sections to:
ORCHESTRA 1,2 &3
MEZZANINE 1,2 &3
BALCONY 1,2 &3

Event Name: Billy Bragg 

Venue: The Danforth Music Hall|Toronto, ON

Event Date & Time: Oct 13, 2022, 7:00 PM

Stubhub Link: https://www.stubhub.com/billy-bragg-toronto-tickets-10-13-2022/event/105265363/?clickref=1101lwbX322...

Primary Link: https://www.ticketmaster.com/event/10005C92C57E3446

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Silversun Pickups 10/07/22

 

Link to the event on StubHub.com:

https://www.stubhub.com/silversun-pickups-monterey-tickets-10-7-2022/event/150327288/?quantity=0

 

Link to the correct map :

https://www.etix.com/ticket/p/7276506/silversun-pickups-monterey-golden-state-theatre

 

Orchestra section should be General admission

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Claudia Oshry 10/07/22

 

Link to the event on StubHub.com:

https://www.stubhub.com/claudia-oshry-mckees-rocks-tickets-10-7-2022/event/150330834/?quantity=0&sec...

 

Link to the correct map :

https://concerts.livenation.com/event/16005CF4DFCD5D50

 

Incorrect map:

Capture.PNG

 

Correct map:

Capture1.PNG

Reply
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