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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map and add missing Section Pit on Stubhub for this event: 

 

Demi Lovato
Sun 09 Oct 2022 19:30
Toyota Oakdale Theatre, Wallingford, Connecticut


Stubhub Link: https://www.stubhub.com/demi-lovato-wallingford-tickets-10-9-2022/event/150229386/?quantity=4&sectio...

Primary Link: https://concerts.livenation.com/event/1D005CC3DFC2636D


Thanks,

Quiennie

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

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Quiennie
Zamboni Driver

Re: Map Errors on Site

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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub for this event:

 

The Mavericks and Los Lobos
Sun 09 Oct 2022 20:00
Burton Cummings Theatre, Winnipeg, MB

Stubhub Link: https://www.stubhub.com/the-mavericks-winnipeg-tickets-10-9-2022/event/150379768/?quantity=0

Primary Link: https://www.ticketmaster.ca/the-mavericks-and-los-lobos-winnipeg-manitoba-10-09-2022/event/11005CA6C...


Thanks,

Quiennie

Reply
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PurdueTickets
Team Mascot

Re: Map Errors on Site

This event is fast approaching and the map has been missing for over a week. 

 

Event Name: PARKING PASSES ONLY Nebraska Cornhuskers at Purdue Boilermakers Football

Event Date: October 15, 2022

Link to the event on our Site: https://www.stubhub.com/parking-passes-only-purdue-boilermakers-football-west-lafayette-tickets-10-1...

A link to the correct Map: You have the parking lot map already up for the Purdue football game on November 19th. It is the same map as would be used for the October 15th Purdue football game. The map was up for months, but hasn't been up for over a week. https://www.stubhub.com/parking-passes-only-purdue-boilermakers-football-west-lafayette-tickets-11-1...https://purduesports.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AIBM%3AF22%3AFP04%3...

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bennyLT96
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add map for the event below:

 

Event Name: The Wood Brothers

Venue: Barrymore Theatre-WI, Madison, WI

Event Date & Time: Thusday, Nov 03, 2022, 8:00 PM

 

Stubhub Link: https://www.stubhub.com/the-wood-brothers-madison-tickets-11-3-2022/event/150430907/?quantity=0

 

Primary Link: https://www.ticketmaster.com/event/07005D1690EF1022?irgwc=1&clickid=ybVWmxXNMxyLRK2x6RQgSR7CUkDWvDxC...

 

Thank you!

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to change 200 ACC to 201 ADA on the event below:

Fuerza Regida

Pavilion at Toyota Music Factory|Irving, TX

Fri, Oct 21, 2022, 8:00 PM
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, correct Floor map for event below:

Pentatonix

Maverik Center, West Valley City, UT

November 19 • 7:30 PM

 

Stubhub Link: https://www.stubhub.com/pentatonix-west-valley-city-tickets-11-19-2022/event/150507734

 

Primary ticket provider link: https://www.ticketmaster.com/event/1E005D2FA26E2246

 

Thanks

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Louis Jose Houde 11/26/22

 

Issue: NO MAP ON SITE

 

Link to the event on StubHub.com:

https://www.stubhub.com/louis-jose-houde-montreal-tickets-11-26-2022/event/150518018/?quantity=1

 

Link to the event from the primary ticket provider:

https://www.ticketmaster.ca/event/31005D1D2416677C

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Hatebreed 10/27/22

 

Issue: NO MAP ON SITE

 

Link to the event on StubHub.com:

https://www.stubhub.com/hatebreed-virginia-beach-tickets-10-27-2022/event/150333598/?quantity=0

 

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/01005CFB95B455ED

Reply
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