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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Please update the Floor section of Stubhub map for this event:

 

WWE Live Holiday Tour
Dow Event Center | Saginaw, MI
Sat, Dec 10, 2022, 7:30 PM

 

https://www.stubhub.com/wwe-live-saginaw-tickets-12-10-2022/event/150473739/?quantity=0

 

https://www.ticketmaster.com/event/08005D12A5322B8D?

 

Screenshot 2022-10-10 170112.jpg

 

Thank you

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a 3rd follow up to add this event on stubhub: 

Event Name: Trash Taste

Venue: Duke Energy Center - Meymandi Concert Hall

Event Date & Time: Oct 10, 2022, 8:00 PM

Primary Link: https://www.ticketmaster.com/event/2D005CE6868E189C?wt.mc_id=EML_TMNT502658_1484722_0[PC_eventImage&...

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a 3rd follow up to add the map for this event:

Event Name: The Wallflowers

Venue: Fox Theatre Tucson

Event Date & Time:  Oct 11, 2022, 8:00 PM

Stubhub Link: https://www.stubhub.com/wallflowers-tucson-tickets-10-11-2022/event/150321358/?clickref=1100lwc6gBmv...

Primary Link: https://foxtucson.com/event/the-wallflowers/tickets/

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for 3rd request to add stubhub map for this event:

Event Name: Matt Maeson

Venue: Pabst Theater

Event Date & Time: Oct 12, 2022, 8:00 PM

Stubhub Link: https://www.stubhub.com/matt-maeson-milwaukee-tickets-10-12-2022/event/105293313/?clickref=1100lwc6g...

Primary Link: https://www.axs.com/events/435987/matt-maeson-tickets?skin=pabst

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a 3rd follow up to add the map for this event:

Event Name: Phoenix Suns Parking

Venue: Footprint Center Parking

Event Date & Time: Oct 12, 2022, 7:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-phoenix-suns-phoenix-tickets-10-12-2022/event/150349032/...

Primary Link: https://www.nba.com/team/1610612756/suns

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a 3rd follow up to add the map for this event:

Event Name: The Wiggles

Venue: Leons Centre

Event Date & Time: Oct 12, 2022, 6:30 PM

Stubhub Link: https://www.stubhub.com/the-wiggles-kingston-tickets-10-12-2022/event/150314875/?clickref=1101lweQKA...

Primary Link: https://www.ticketmaster.ca/the-wiggles-kingston-ontario-10-12-2022/event/10005CF09B8C2505?wt.mc_id=...

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Meshuggah 10/16/22

 

Link to the event on StubHub.com:

https://www.stubhub.com/event/150191786?quantity=0

 

Link to the event from the primary ticket provider:

https://concerts.livenation.com/event/0E005CAED67B56F7

 

Incorrect map:

Capture.PNG

 

Correct map:

Capture1.PNG

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JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

 

Please update StubHub map for Lyle Lovett 10/13/2022 to match the map on the primary market with link below for reference:

 

 

https://www.ticketmaster.com/event/07005CC3D9A070D7

 

 

Thanks,

Jona 

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JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

 

Please add StubHub map for this event Michael Carbonaro 10/13/2022  with link below for reference:

 

https://www.axs.com/events/442546/michael-carbonaro-tickets

 

 

Thanks,

Jona

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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here