Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[MT509]

@TeamStubHub1 

Hello!!

These six events have the wrong seating maps. The sections my tickets are in do not even exist on the current maps. I can't even list my tickets because of this ... Can you please have the maps fixed ... Thank You!

1. Alter Bridge 3/25/2023

StubHub link:    https://www.stubhub.com/alter-bridge-airway-heights-tickets-3-26-2023/event/150480003/?quantity=0

Official link:       https://northernquest.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ANQC%3ANQC23%3APAV...

2. Alter Bridge 3/26/ 2022

StubHub link:   https://www.stubhub.com/alter-bridge-airway-heights-tickets-3-26-2023/event/150480003/?quantity=0

Official Link:    https://northernquest.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ANQC%3ANQC23%3APAV...

3. Richard Marx 11/20/2022

StubHub link:     https://www.stubhub.com/richard-marx-airway-heights-tickets-11-20-2022/event/150460856/?quantity=0

Official link:      https://northernquest.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ANQC%3ANQC22%3APAV...

4. Kathleen Madigan 12/1/2022

StubHub Link:    https://www.stubhub.com/kathleen-madigan-airway-heights-tickets-12-1-2022/event/150520751/?quantity=...

Official link:        https://northernquest.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ANQC%3ANQC22%3APAV...

5. LeAnn Rimes 12/18/2022

StubHub link:     https://www.stubhub.com/leann-rimes-airway-heights-tickets-12-18-2022/event/150460871/?quantity=0

Official link:       https://northernquest.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ANQC%3ANQC22%3APAV...

6. The Bacon Brothers 1/27/2023

StubHub link:      https://www.stubhub.com/the-bacon-brothers-airway-heights-tickets-1-27-2023/event/150460854/?quantit...

Official link:        https://northernquest.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ANQC%3ANQC22%3APAV...

[jthoma4419]

Stubhub mapping group-Please look at stubhub.com/georgia-bulldogs-football-athens-tickets-10-15-2022/event/105131132/

The seating map for the bulldog vs vanderbilt football game does not show the east lower club level --it has been showing for previous games. Stubhub map did have lower club level listed , as well as ability to click on it as a  small section on your map.    These seats now  look to be included in lower level seats, but they have hard seatbacks and area is separated by a low concrete divider, with an overhang covering the seats.  Tickets state lower club level.

Please look at georgiadogs.com/documents/2021/2/17sanford_stadium_seat_map.pdf?id=13452 or go to geogiadogs.com   seat maps        The purple area on the map is the east lower club -- or check with the University.

I do not understand why the change for the Vanderbilt game , as well as remaining home games.

Thank you

[angeldulce18]

Hi Team,

Please update unavailable floor sec. on event map.

Stubhub Link:

Trans-Siberian Orchestra Tickets - Trans-Siberian Orchestra Concert Tickets and Tour Dates - StubHub

Primary Link:

Trans-Siberian Orchestra - The Ghosts Of Christmas Eve Tickets Nov 20, 2022 Youngstown, OH | Ticketm...

[JONA]

Hi Team,

Kindly add StubHub map for this event Stars with Guitars 11/02/22 to match the map on the primary market with link below for reference:

https://www.ticketmaster.com/event/00005D37D5758BE0

Thanks,

Jona

[lotus_gaymarie]

Event name: Theresa Caputo 01/27/23

Issue: NO MAP ON SITE

Link to the event on StubHub.com:

https://www.stubhub.com/theresa-caputo-temecula-tickets-1-27-2023/event/150531731/?quantity=1

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/0A005D34E13B4590

[Vina]

Hi Team,

Kindly please add a map for below event:

Event Name -Theresa Caputo
Event Date -Jan 28, 2023
Event Time -8:00 PM
Venue -Pechanga Entertainment Center Temecula, CA
Event Link -https://www.ticketmaster.com/theresa-caputo-temecula-california-01-28-2023/event/0A005D35C62A41A2?brand=PECH...

Thanks!

[lotus_gaymarie]

Event name: Blink 182 7/13/23

Link to the event on StubHub.com:

https://www.stubhub.com/blink-182-atlanta-tickets-7-13-2023/event/150529293/?quantity=0&sections=&ti...

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/0E005D43E4BB2E46

Incorrect map on Stubhub: (missing floor sections)

Correct map:

[Vina]

Hi Team,

Kindly please update map for below event, it should have Section Pit & Floors 1-9.

Event Name -Blink 182
Event Date -May 09, 2023
Event Time -7:30 PM
Venue -Little Caesars Arena|Detroit, MI
Event Link -https://www.ticketmaster.com/event/08005D47A6571BD8

Thanks!

[lotus_gaymarie]

Event name: Blink 182 7/10/23

Link to the event on StubHub.com:

https://www.stubhub.com/blink-182-tampa-tickets-7-10-2023/event/150529279/?quantity=1&sections=&tick...

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/blink182-tour-2023-tampa-florida-07-10-2023/event/0D005D45BA8FC6E1

Incorrect map on Stubhub: (missing floor sections)

Correct map:

[lotus_gaymarie]

Event name: Blink 182 7/11/23

Link to the event on StubHub.com:

https://www.stubhub.com/blink-182-sunrise-tickets-7-11-2023/event/150529282/?quantity=1

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/blink182-tour-2023-sunrise-florida-07-11-2023/event/0D005D43C88DBAB6

Incorrect map: (missing floor sections)

Correct map: