Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[lotus_gaymarie]

Event name: Angel Olsen 02/11/23

Issue: NO MAP ON SITE

Link to the event on StubHub.com:

https://www.stubhub.com/angel-olsen-durham-tickets-2-11-2023/event/150470151/?quantity=0

Link to the event from the primary ticket provider :

https://carolinatheatre.showare.com/eventperformances.asp?evt=116

[mariefe_madrid]

Hi Team,

Requesting map seat for the event below:

Dark Star Orchestra

Grand Opera House Wilmington|Wilmington, DE

Sun, Nov 20, 2022, 7:00 PM

Stubhub Link: https://www.stubhub.com/dark-star-orchestra-wilmington-tickets-11-20-2022/event/150487037/

Primary Link: https://www.thegrandwilmington.org/productions/7457-dark-star-orchestra/

Thank you

[JONA]

Hi Team,

Please update StubHub  map and add SECTIONS A,B and C for this event Carrie Underwood 02/17/2023 to match the map on the primary market. Kindly check link below for reference:

https://www.ticketmaster.com/carrie-underwood-the-denim-boston-massachusetts-02-17-2023/event/01005C...

Thanks,
Jona

[Oceanfrontpaul]

https://www.stubhub.com/elton-john-san-diego-tickets-11-9-2022/event/105247727/?quantity=2&sections=...

This map is not showing row numbers for listings in sections A1 through A9

Kinda important!

Thanks

[lotus_gaymarie]

Event name: Aaron Lewis 11/04/22

Link to the event on StubHub.com:

https://www.stubhub.com/aaron-lewis-detroit-tickets-11-4-2022/event/150250374/?quantity=1

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/08005CD1C900501C

Incorrect map: 

Correct map:

[bennyLT96]

Hi Team,

Seeking your assistance to add map for the event below:

Event Name: Ha*Ash - Mi Salida Contigo Tour

Venue: Howard Theatre - DC, Washington DC, DC

Event Date & Time: Thursday, Apr 13, 2023, 8:00 PM

Stubhub Link: https://www.stubhub.com/ha-ash-washington-tickets-4-13-2023/event/150528731/?quantity=0

Primary Link: https://www.ticketweb.com/event/haash-mi-salida-howard-theatre-tickets/12571085?pl=howardtheatre&ref...

Thank you!

[mariefe_madrid]

Hi Team,

Requesting map seat for the event below:

Cochise

Constellation Room at The Observatory|Santa Ana, CA

Sat, Oct 15, 2022, 9:30 PM

Stubhub Link: https://www.stubhub.com/cochise-santa-ana-tickets-10-15-2022/event/150260852/?clickref=1011lvVtTj33&...

Thank you

[mariefe_madrid]

Hi Team,

Requesting map seat for the event below:

Carly Rae Jepsen

The Theater at Virgin Hotels Las Vegas|Las Vegas, NV

Sat, Oct 15, 2022, 8:00 PM

Stubhub Link: https://www.stubhub.com/carly-rae-jepsen-las-vegas-tickets-10-15-2022/event/150231585/?quantity=1

Thank you

[mariefe_madrid]

Hi Team,

Requesting map seta on the event below:

Joe Pera

Texas Theatre|Dallas, TX

Sat, Oct 15, 2022, 7:00 PM

Stubhub Link: https://www.stubhub.com/joe-pera-dallas-tickets-10-15-2022/event/105288274/?quantity=1

Thank you

[mariefe_madrid]

Hi Team,

Requesting map seat for the event below:

Randy Rainbow Live

Luther Burbank Center for the Arts - Ruth Finley Person Theater|Santa Rosa, CA

Sat, Oct 15, 2022, 7:30 PM

Stubhub Link: https://www.stubhub.com/randy-rainbow-santa-rosa-tickets-10-15-2022/event/150355008/?quantity=1

Thank you